Ask a Question related to Adobe Indesign Windows, Design and Development.
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jdspeak@adobeforums.com #1
3.0.1 crashing with selection tool
Windows XP SP1, Dell P III 640K ram. Installed the update and receive the following error box most every time I click with the selection tool.
"Indesign.exe has encountered a problem and needs to close. Please tell Microsoft about this problem."
I have tried the safe mode install, preferences deletion, and Norton. Any ideas before I reinstall ?
jdspeak@adobeforums.com Guest
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Boyan_Mladenov@adobeforums.com #2
Re: 3.0.1 crashing with selection tool
Probably your InDesign CS (before update) is beta version. You can see in Help > Cntr + About InDesign in no-updated program. If InDesign.exe version is 404, it's beta. As someone in this forum said, sorry, no luck.
Boyan_Mladenov@adobeforums.com Guest
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Robert_Levine@adobeforums.com #3
Re: 3.0.1 crashing with selection tool
Is this with every document or just one specific document.
Bob
Robert_Levine@adobeforums.com Guest
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Robert_Levine@adobeforums.com #4
Re: 3.0.1 crashing with selection tool
Boyan,
What in the world are you talking about? This isn't an update problem.
Bob
Robert_Levine@adobeforums.com Guest
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jdspeak@adobeforums.com #5
Re: 3.0.1 crashing with selection tool
Robert,
Thank you for responding. It happens with the 3 older IDCS documents I tried as well as if I create a new document.
Doug
jdspeak@adobeforums.com Guest
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Robert_Levine@adobeforums.com #6
Re: 3.0.1 crashing with selection tool
Since you've tried everything else, let's go the longshot route. Turn
your hardware acceleration down to zero and see if that fixes it. If it
does, that's indicative of a video driver problem and you'll need an update.
Bob
Robert_Levine@adobeforums.com Guest
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Boyan_Mladenov@adobeforums.com #7
Re: 3.0.1 crashing with selection tool
Doug,
Did your older IDCS (v.3) documents convert when you open in 3.01? If so, see my first post.
Bob,
I'm talking about what I know. I'm trying to help. No more, no less.
To all,
Excuse my English, please.
Boyan
Boyan_Mladenov@adobeforums.com Guest
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Robert_Levine@adobeforums.com #8
Re: 3.0.1 crashing with selection tool
The update was successful. A beta would not have been updatable.
Bob
Robert_Levine@adobeforums.com Guest
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Thor_Henning_Wegener@adobeforums.com #9
Re: 3.0.1 crashing with selection tool
I have seen this before and Boyan is right.
--
Thor Henning Wegener
[email]wegener@online.no[/email]
[url]http://www.wegener.no[/url]
Thor_Henning_Wegener@adobeforums.com Guest
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Robert_Levine@adobeforums.com #10
Re: 3.0.1 crashing with selection tool
Then the original description of the problem is incorrect.
Bob
Robert_Levine@adobeforums.com Guest
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fred_robert@adobeforums.com #11
Re: 3.0.1 crashing with selection tool
Boyan Mladenov was right .... unfortunatly
fred_robert@adobeforums.com Guest
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Gabriel_Ayala@adobeforums.com #12
Re: 3.0.1 crashing with selection tool
Can't win em' all...
Gabriel_Ayala@adobeforums.com Guest



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