3.0.1 crashing with selection tool

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  1. #1

    Default 3.0.1 crashing with selection tool

    Windows XP SP1, Dell P III 640K ram. Installed the update and receive the following error box most every time I click with the selection tool.

    "Indesign.exe has encountered a problem and needs to close. Please tell Microsoft about this problem."

    I have tried the safe mode install, preferences deletion, and Norton. Any ideas before I reinstall ?
    jdspeak@adobeforums.com Guest

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  3. #2

    Default Re: 3.0.1 crashing with selection tool

    Probably your InDesign CS (before update) is beta version. You can see in Help > Cntr + About InDesign in no-updated program. If InDesign.exe version is 404, it's beta. As someone in this forum said, sorry, no luck.
    Boyan_Mladenov@adobeforums.com Guest

  4. #3

    Default Re: 3.0.1 crashing with selection tool

    Is this with every document or just one specific document.

    Bob

    Robert_Levine@adobeforums.com Guest

  5. #4

    Default Re: 3.0.1 crashing with selection tool

    Boyan,

    What in the world are you talking about? This isn't an update problem.

    Bob

    Robert_Levine@adobeforums.com Guest

  6. #5

    Default Re: 3.0.1 crashing with selection tool

    Robert,
    Thank you for responding. It happens with the 3 older IDCS documents I tried as well as if I create a new document.
    Doug
    jdspeak@adobeforums.com Guest

  7. #6

    Default Re: 3.0.1 crashing with selection tool

    Since you've tried everything else, let's go the longshot route. Turn
    your hardware acceleration down to zero and see if that fixes it. If it
    does, that's indicative of a video driver problem and you'll need an update.

    Bob

    Robert_Levine@adobeforums.com Guest

  8. #7

    Default Re: 3.0.1 crashing with selection tool

    Doug,
    Did your older IDCS (v.3) documents convert when you open in 3.01? If so, see my first post.

    Bob,
    I'm talking about what I know. I'm trying to help. No more, no less.

    To all,
    Excuse my English, please.

    Boyan
    Boyan_Mladenov@adobeforums.com Guest

  9. #8

    Default Re: 3.0.1 crashing with selection tool

    The update was successful. A beta would not have been updatable.

    Bob

    Robert_Levine@adobeforums.com Guest

  10. #9

    Default Re: 3.0.1 crashing with selection tool

    I have seen this before and Boyan is right.
    --
    Thor Henning Wegener
    [email]wegener@online.no[/email]
    [url]http://www.wegener.no[/url]


    Thor_Henning_Wegener@adobeforums.com Guest

  11. #10

    Default Re: 3.0.1 crashing with selection tool

    Then the original description of the problem is incorrect.

    Bob

    Robert_Levine@adobeforums.com Guest

  12. #11

    Default Re: 3.0.1 crashing with selection tool

    Boyan Mladenov was right .... unfortunatly
    fred_robert@adobeforums.com Guest

  13. #12

    Default Re: 3.0.1 crashing with selection tool

    Can't win em' all...
    Gabriel_Ayala@adobeforums.com Guest

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