A few problems

[AcidFX]

1.) We have one user that is having a problem with Contribute not opening. She
can see the Contribute taskbar item appear, but no window opens for Contribute,
ever.

2.) A user is inserting an image from his computer onto the page and
publishing it. When he goes to view the page there is a broken image icon and
the path is still pointing to his local file path. I checked the images
directory and the image was never uploaded.

3.) In an attempt to troubleshoot problem #2 above I tested it on my machine
and when it tried to upload the images .mno file I got "Access denied: The file
may not exist or there could be a permission problem." and I am the admin so
shouldn't be denied access.

Anybody have any ideas on any of these problems?

[mzanime.com]

We need more information from you. What version of Contribute are you guys
using? How are you connecting to your site, FTP or a local network mapping? Do
you have any kind of extra network security settings enabled?

[AcidFX]

I am using version 3.1, and those two users have version 3.0. It is FTP with
no extra security settings.

Another user using 3.1 always has to overwrite her current connection with the
exact same connection key file everytime she opens Contribute else it says I am
editing each and every page, which I'm not and I made sure files are checked in
within Dreamweaver.

[mzanime.com]

Strange. Well first of all, I would suggest turning off the Dreamweaver
integration and don't use Dreamweaver check-in/check-out. I've never had any
good experiences with it, it only caused a big mess.

As to whats wrong with her key, I'm not sure. It may be corrupted, as
sometimes happends. Regenerate her a new key and instead of emailing it, save
it to your desktop and then try giving it to the user by another means. Either
on CD or a network drive.

If she STILL has issues I'd contact MM tech support.