Acrobat 7 drops type when distilling

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  1. #1

    Default Acrobat 7 drops type when distilling

    Using Quark 6.5, OX 10.4.7, PPC G5 and/or Intel MacMini, either machine, Acrobat & Distiller 7...when creating PDFs using the Acrobat 7 PDF printer, SOME apostrophes from the HelveticaNeueMedium font disappear when distilled. Apostrophe is present in Quark, dropped from the resulting PDF. Have changed the font of the dropped apos. and next PDF shows the apos. in the changed font but the next apos. on that page in HelNeueMed has been dropped. THis only happens when the document being PDFd has many pages, if I PDF the problem page only, the apostrophes are retained in the PDF. Almost as if I am being limited to how many apostrophes can be used at a time in that font, no problem with other fonts. Have replaced font, deleted font cache, repaired perms...all to no avail. Anyone seen this? Have a fix? It's very disturbing to customers who are seeing the problem after already OK'ing the Quark page......
    Dasman@adobeforums.com Guest

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  3. #2

    Default Re: Acrobat 7 drops type when distilling

    You will get better results if you print your Quark file to postscript, then distill to PDF
    Luke_Jennings@adobeforums.com Guest

  4. #3

    Default Re: Acrobat 7 drops type when distilling

    Printing the the PDF print driver (Adobe PDF 7.0) is the same as generating a PostScript file and dropping it on Distiller--you just have to make sure you have the correct Distiller setting selected when "printing".

    However, Acrobat 7 is not Intel native, so there may be some issues running it under Rosetta--so I would try Luke's suggestion. Also consider upgrading to Acrobat 8 (and possibly Quark 7) for Intel versions.

    Do you have both the Mac version of Helvetica Neue and some Adobe versions?
    If so, remove the Mac version (drag it out of the Font folder).
    Then empty out the JAWS folder in the QuarkXPresss application folder.
    Then clean out your font caches (I use FontNuke).

    Also, what happens if you EXPORT to PDF?
    David Creamer Guest

  5. #4

    Default Re: Acrobat 7 drops type when distilling



    Do you have both the Mac version of Helvetica Neue and some Adobe versions?
    If so, remove the Mac version (drag it out of the Font folder).




    Ayup. Get rid of the .dfont if you have a different version of Helvetica Neue.
    graffiti Guest

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