Acrobat 8 Professional can't find the scanning device when creating the second page of the PDF file

[Shane_Temp@adobeforums.com]

I am not very clear at which step you are facing issue. Below is the sequence in order to scan more pages from Acrobat:
1. Launch Acrobat. Click menu File->Create PDF->From Scanner....
2. "Acrobat Scan" dialog will appear. Select your scanner installed in Scanner dropdown. Check 'Prompt for scanning more pages' checkbox as you want to scan more than one page. Click Scan button in "Acrobat Scan" dialog.
3. Now scanner UI will appear. Make setting like color mode/resolution and click Scan button(or may be Accept button) in this dialog. (This is scanner specific ui)
4. After this scanning will happen and "Acrobat Scan" dialog will appear with "Scan is Complete" and "Scan more pages" option.
5. Select "Scan more pages" option and click OK in this dialog to scan more pages.
6. Now again scanner UI will appear as in step 3 above. Make your settings and proceed.

Do you see scanner UI or "Acrobat Scan" dialog in step6? Are you not able to click Scan(or Accept) button in scanner UI?

[Eric_Tian@adobeforums.com]

Thank you Shane
Somehow I dont see the "promt for scanning more pages", there is only an option box show up after I finshed scanning the first page.

anyways, I made screen shots to explain the problem.

please take a look.

<http://i37.tinypic.com/332oz76.gif>

thank you.

[Michael Kazlow]

Try to remove the Acrobat 8 preference file.

Mike

[Eric_Tian@adobeforums.com]

I have a iMac, how do I find the preference file and delete it?
Thanx!

[Michael Kazlow]

Users/Yourusername/Library/Preferences

Mike

[Eric_Tian@adobeforums.com]

thank you mike,
I tried it and it still doesn't do anything.
The problem still exist.

[Eric_Tian@adobeforums.com]

yea, I have thought of that too.
But unfortunately the CD comes with the printer doesn't have any scanning softwares. because it's a Mac OS X platform. All it comes is the driver for it. Not like windows, comes with a big bundle of craps.

I wish if there is some kind of bug reporter, like when windows program crashes, a report can be sent to Adobe. It's not a big issue, but it really bothers me when I need to work with it.

[Michael Kazlow]

Hamrick Software makes good scanning software called Vuescan. You can
see if your scanner is supported. It doesn't provide a twain scannner.

Mike

[Michael Kazlow]

I'm at a loss. I recommend you either scan directly using the software
than comes with your scanner and import that into Acrobat or contact
technical support.

Mike

[pjonesCET@adobeforums.com]

Go to Google and Look up SANE Project This is Unix Project for Scanner Drivers. and Look for Macintosh support.

Try these sites:

<http://www.ellert.se/twain-sane/>
<http://www.sane-project.org/source.html>
<http://www.sane-project.org/>

Read the information on thes sites.

Unless you are a developer do not download the SDK's

Download and install all the components associated with or version of OSX. Install all Components.

Depending upon the level of compatibility you may or make not be able to scan on color. For example I can scan in color in Acrobat on OSX.3.9. But I can on OSX.4.11