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Acrobat Distiller Printer Error Message: This Doent Failed to Print - Adobe Acrobat Windows

Hi, all 3 of our office computers are using XP Pro and Acrobat 5.05. My computer has the Adobe update for 5.05. All the computers including mine receive an error message when printing to Acrobat Distiller: This doent failed to print. It takes several minutes to then cancel the doent and clear the printer. Any suggestions? Thanks....

  1. #1

    Default Acrobat Distiller Printer Error Message: This Doent Failed to Print

    Hi, all 3 of our office computers are using XP Pro and Acrobat 5.05. My computer has the Adobe update for 5.05. All the computers including mine receive an error message when printing to Acrobat Distiller: This doent failed to print. It takes several minutes to then cancel the doent and clear the printer. Any suggestions? Thanks.
    Oscar_Stilley@adobeforums.com Guest

  2. #2

    Default Re: Acrobat Distiller Printer Error Message: This Doent Failed to Print



    This doent failed to print.




    What type of doent are you attempting to print to Distiller?
    Fr._Watson@adobeforums.com Guest

  3. #3

    Default Re: Acrobat Distiller Printer Error Message: This Doent Failed to Print

    We are getting this error in our office as well. We also have XP Professional and Acrobat 5.05, including the latest patch for XP. The error has occurred when printing to Distiller from WordPerfect 11 and IE 6.
    Eric_Crampton@adobeforums.com Guest

  4. #4

    Default Re: Acrobat Distiller Printer Error Message: This Doent Failed to Print

    If the error also happens when printing to Distiller printer from Wordpad (a good generic test for Distiller printer), go to the Adobe knowledgebase <http://www.adobe.com/support/products/acrobat.html> and use the search *"failed to print" windows* (exclude the *s). The first doc that I get with that search has solutions that might work for you.
    kay_anderson@adobeforums.com Guest

  5. #5

    Default Re: Acrobat Distiller Printer Error Message: This Doent Failed to Print

    Adobe's support does have the answer: I needed to unselect the "Do not send fonts to Distiller" box in the Distiller printer properties (Printing Preferences...Adobe PDF Settings). It's working fine now, give that a try.
    Eric_Crampton@adobeforums.com Guest

  6. #6

    Default Re: Acrobat Distiller Printer Error Message: This Doent Failed to Print

    Thanks, Kay. I couldn't make pdfs from any application, including Photoshop. But the solution you pointed me to worked perfectly.
    Michelle_LaPointe@adobeforums.com Guest

  7. #7

    Default Re: Acrobat Distiller Printer Error Message: This Doent Failed to Print

    Eric: I've been all over Acrobat ProX but can't find any options regarding distiller. Can you help me? when I try to print a saved doents to PDF I get the distiller error message, and Adobe runs endlessly trying to create. The only way to get out of it is to reboot. I've already run a "repair" on the program. Using WinXP
    daffydi is offline Junior Member
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