Acrobat Pro 7.0.1 crashes on osx 10.x onstartup with case-sensitve filesystem

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  1. #1

    Default Acrobat Pro 7.0.1 crashes on osx 10.x onstartup with case-sensitve filesystem


    Acrobat Pro 7 crashes on startup if the filesystem is formatted case-sensitive with the following error:

    ------------------begin error from Acrobat.crash.log-----------------------
    Host Name: ...
    Date/Time: ...
    OS Version: 10.4.1 (Build 8B15)
    Report Version: 3

    Command: Acrobat
    Path: /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/MacOS/Acrobat
    Parent: WindowServer [106]

    Version: 7.0.1 (7.0.1)

    PID: 558
    Thread: Unknown

    Link (dyld) error:

    Library not loaded: @executable_path/../Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    Referenced from: /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/MacOS/Acrobat
    Reason: image not found
    ----------------------end clip from Acrobat.crash.log---------------------

    this error is due to the fact that acrobat 7 is looking for 'Frameworks/AdobeBIBUtils.framework' but the directory actually is 'Frameworks/AdobeBibUtils.framework'

    resolved this error with symlink by doing:
    cd /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Frameworks
    ln -s AdobeBibUtils.framework AdobeBIBUtils.framework

    but wow... that's just silly... I wonder what else case-sensitivity is going to break in acrobat
    Jay_Konopka@adobeforums.com Guest

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  3. #2

    Default Re: Acrobat Pro 7.0.1 crashes on osx 10.x (onapp start) with case-sensitve filesystem

    I think I also read of reports that the Adobe Creative Suite 2 would not run when you format the system case-sensitive.

    It's a new feature, released AFTER Acrobat 7 was released. Very unlikely it would be supported.
    Steve_Werner@adobeforums.com Guest

  4. #3

    Default Re: Acrobat Pro 7.0.1 crashes on osx 10.x (onapp start) with case-sensitve filesystem

    Like USF, HSFX isn't supported. Apple doesn't recommend it for installing on a boot drive.
    <http://docs.info.apple.com/article.html?artnum=107863>
    MarkATS@adobeforums.com Guest

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