Acrobat Pro 8.1.12 and Acrobat Reader 9.0crashing when trying to print

[Robert_Sigillito@adobeforums.com]

The subject line says it all, but I upgraded my MacBook Pro to Leopard 10.5.5 and now when I select File | Print I get the spinning beach ball than Acrobat crashes. Now oddly, if I use Acrobat Reader 7.0.9, it prints perfectly. But have Acrobat Pro 8.1.12 crash every time the File | Print is selected is a major problem. And no, not even the dialog box comes up first, Acrobat just goes down.

Has anyone else seen this? I saw in the forum others were have problems creating PDF's, something I haven't done yet.

[pjonesCET@adobeforums.com]

Try the following: (I have no idea if it will help but might be worth a shot.

Its possible That you need to update the driver shown in Printer Utility.

Locate Adobe PDF 8.0 (what evr the latest version is.

Now delete from Printer Utilities List, and quit Printer Utility.

Now open Acrobat 8.1.2 and go to help menu.

Now choose reapir or Replace.

uncheck PDFViewer and check Adobe PDF

Now click okay to repair.

If you have acrobat 9. all previous acrobat versions will work with the Adobe PDF 9.0 Driver just fine. It just will not try to use new features added since 9.0.

Also, It possible that your Print Driver for your printer has been updated with the new Sysytem Upgrade.

If so remove the printer listed from the Printer Utility List.
the click on add printer. look for the driver for your printer listed choose make default then quit.

Try Acrobat 8 again and then go to set up menu see if you can find your printer listed. is so choose and save as default.