Acrobat Pro 8: Reinstalling every other day

[msailer@adobeforums.com]

My Acrobat 8 keeps "breaking" every other day. its keeps coming up "Missing component. Please restore from Original CD". Then it works fine a day or so. Then back to reinstalling again and again. Is anyone else having this problem too?

Mac-tel imac CD2 1gig of ram
Tiger 10.4.8

[Vince_Parsons@adobeforums.com]

If you run Apple's Console application, do you see any messages show up from Acrobat?

[Sterling Ledet]

am getting the same problem on my Intel iMac as well. We are a training center, though, just moving to Acrobat 8 for the classroom, so we should be able to confirm this soon. We're using the academic volume license version, if that matters.

Here's what console reports:

Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/da.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/de.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/es.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fi.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fr.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/it.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/ja.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/ko.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/nl.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/no.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/pt.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/sv.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/zh_CN.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/zh_TW.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/da.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/de.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/es.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fi.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fr.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/it.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/ja.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/ko.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/nl.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/no.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/pt.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/sv.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/zh_CN.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/zh_TW.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/da.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/de.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/es.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fi.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fr.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/it.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/ja.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/ko.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/nl.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/no.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/pt.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/sv.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/zh_CN.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/zh_TW.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/da.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/de.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/es.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fi.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/fr.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer 1.0.app/Contents/Resources/it.lproj/
Adobe SelfHealing Error: Required source file was missing:
Contents/MacOS/SelfHealFiles/HelpViewer/Adobe Help Viewer

[Ted_Abel@adobeforums.com]

So what does one do when this message: "A required component was not found." prevents Acrobat 8 pro from opening? How does one "restore the Acrobat folder from the original CD? I have inserted the original CD and cannot find where it describes this. I double clicked on the Acrobat APP from the CD, without a problem, then quit it and opened my installed version without a problem. But, when I try to open Acrobat the next day, same error message. What is going on and how do you fix this?
Thank you, Ted

[Aandi_Inston@adobeforums.com]

> How does one "restore the Acrobat folder from the original CD?

You remove (or better, rename) the folder you copied into your
Applications folder, then copy it again, to get a fresh copy
installed.


Aandi Inston

[msailer@adobeforums.com]

I have a single academic licensed version. From now on I just keep the cd in my drive. The cd tells you to "drag & drop" into the applications folder. That's what I've been doing.