Acrobate 6.0.1 documents won't stay open

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  1. #1

    Default Acrobate 6.0.1 documents won't stay open

    They just keep closing on me.
    David_Winton@adobeforums.com Guest

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  3. #2

    Default Re: Acrobate 6.0.1 documents won't stay open

    Quit clicking the little X in the upper right corner.

    You didn't seriously expect any help without giving any more information that that, did you?
    W_T_Allen@adobeforums.com Guest

  4. #3

    Default Re: Acrobate 6.0.1 documents won't stay open

    Okay, here's more information.

    1. I open a document.
    2. I spend some time reviewing the document.
    3. I make no changes to the document.
    4. Without prompting--or clicking the little X in the upper right corner--the document closes. All by itself. After one to two minutes.

    What other information would be helpful here?
    David_Winton@adobeforums.com Guest

  5. #4

    Default Re: Acrobate 6.0.1 documents won't stay open



    What other information would be helpful here?




    Well, how about: -

    OS
    Hardware Spec
    Version of Acrobat you are using
    Does this happen to all pdf files or just one
    IS the pdf being opened locally or over a network or over the web
    Is it being opened in a browser - if so which one (name and version)
    What other software is running at the time
    Can you make the pdf available for others to see

    Just for a start. If that leads to more information being needed I am sure we will ask.

    Arthur
    none@none.com Guest

  6. #5

    Default Re: Acrobate 6.0.1 documents won't stay open

    OS: Any Windows. It happens on two machines. One w/ Win2k and another with XP.

    Hardware specs:

    Machine 1: Dual Xeon 2.4's.
    Machine 2: Compaq Athlon 2.8 (or 2.x)

    Acrobat ver 6.0.1, which I think I put in my original post.

    All pdfs.

    Machine 1: Network
    Machine 2: Locally

    No browser involved in either case.

    Other software: It depends. Sometimes nothing, sometimes Outlook, IE, Word, Excel, Casemap, Timemap, Prolaw, Timeslips, all of the above, some of the above.

    I don't understand the last question. For "others to see" when? Where? Can I create pdfs? Yes. Can I save them? Yes.

    It happens with enough frequency and variations in the variables listed above, on two machines (that are not networked with each other) that I don't think it's a problem with the hardware or some non-Acrobat function.

    I guess my question was whether this is a known bug that anyone has heard about. I had a similar, but different, problem, before I upgraded to 6.0.1 from 6.0. That problem went away.
    David_Winton@adobeforums.com Guest

  7. #6

    Default Re: Acrobate 6.0.1 documents won't stay open

    He means can you post one of the porblem PDFs on a web site so that other members of the forum can look at it?

    I've never heard of this problem before.
    W_T_Allen@adobeforums.com Guest

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