Start/run eventvwr.msc, check the system log - what does it say the exact
error is?

Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Associate Expert - WinXP - Expert Zone
Win98 Help - [url]www.rickrogers.org[/url]

"Ty" <parentingheartearthlink.net> wrote in message
> I can not access my address book. When I do it shuts
> down after it promps me to send the error to MSN.
> Help!! My business lives off of my address book.
> I have scanned this for viruses and I have none.