administrator role has become inactive

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  1. #1

    Default administrator role has become inactive

    Hi

    I set up a Contribute connection to a website ([url]http://www.marionhusband.com[/url])
    for the first time last year, and it all went fine - my client and I used it a
    good few times, no issues.I've come back to it this year to check on something,
    and it looks like I've been locked out. The message is: "Access Denied. The
    file may not exist, or there could be a permission problem." (BTW the index
    file to this site exists - no probs with the site)

    On exit from "My Connections" there is a second error message "Your current
    role is no longer available. Contribute will automatically fix this problem"

    Problem is not fixed - I have no access to the site via what I thought was a
    good connection.

    OK. What's changed? I've had my computer revamped, and the address of the
    local root folder has been changed. And I'm having an issue in DW because of
    this. But could this cause a problem with the Contribute connection? Or is
    there some other thing I haven't done to maintain the connection?

    Hoping someone can shed some light on this issue - thanks in advance

    barbarelladesign Guest

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  3. #2

    Default Re: administrator role has become inactive

    Which version of Contribute do you use? Has somenone else maybe adminitered the website (or connected to it) using a newer version then yours?
    ThinkInk Guest

  4. #3

    Default Re: administrator role has become inactive

    Hi Thinkink
    I don't think it's possible. I just have one client using it, set up in a user role without administrative privileges. Dunno what's happened.

    barbarelladesign Guest

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