Adobe PDFMaker Crashed Outlook and Microsoft Blames Adobe

[rmschne@adobeforums.com]

Folks,

I'm running the latest Outlook 2003 and Adobe Acrobat (updated this last week as suggested by Adobe). Today Outlook 2003 crashed and invited me to send info on the crash to Microsoft. I did. The web page had alink which said something about "click here to find out how to avoid this problem", so I clicked. It reported:

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Page: <http://oca.microsoft.com/en/Response.asp?SID=666>

Thank you for submitting an error report. An error occurred in AdobePDFMaker Server ... Please contact ADobe Systems for assistance ... see the Adobe ... web site [url provided]

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I've scanned postings here, FAQ, etc. and can't see where it's a known problem with Outlook. Interestingly, I was not using any Adobe product at the time of the failure (Reader, Acrobat). Only thing loaded was any services that Adobe loads automatically. I presume it was one of those.

Is there a way to really avoid this problem? Known Issue? Adobe knows that Microsoft has tagged Adobe as the root-cause?

[Aandi_Inston@adobeforums.com]

I don't recall any discussion of a problem like this. You may be the
first to find it. Reinstalling Acrobat could be worth a try.

Aandi Inston

[rmschne@adobeforums.com]

Thanks ... Given it's a fresh install from last week's upgrade (which seemed to do an awful lot of work given how long it took), I'll wait to do a re-install after next time I see this problem.

I suspect it has to do with the new software provided with the Acrobat upgrade last week ... Otherwise no relevant changes ...