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Adobe Reader print problem - Adobe Acrobat Macintosh

I'm unable to print doents using Adobe Reader version 7.0.7 from my iMac to HP psc 2210 printer. I receive the folling error message: " PICTWPSTOPS - got an error disposing a doent =" Adobe reader is the only program that I can't print from. Any suggestions on how to correct this problem? Thanks M. Jurlando...

  1. #1

    Default Adobe Reader print problem

    I'm unable to print doents using Adobe Reader version 7.0.7 from my iMac to HP psc 2210 printer. I receive the folling error message: " PICTWPSTOPS - got an error disposing a doent ="

    Adobe reader is the only program that I can't print from. Any suggestions on how to correct this problem? Thanks M. Jurlando
    Michael_Jurlando@adobeforums.com Guest

  2. #2

    Default Re: Adobe Reader print problem

    Michael: If you have McAfee Virex installed you might take a look at this doc: <http://www.adobe.com/support/techdocs/331583.html>
    Ignore the fact that it is talking about InDesign. If you don't have McAfee then you might try a google search for pictwpstop. Other than that I don't really have any more suggestions.
    Gene_Hutton@adobeforums.com Guest

  3. #3

    Default Re: Adobe Reader print problem

    Thanks for your response Gene. I looked at the
    referenced doent but the suggestion didn't fix my
    problem. A google search brought up the possibility
    that duplicate fonts in my Font Book my be causing the
    problem. I've been looking at this but so far have
    not been able to resolve the problem.
    Michael_Jurlando@adobeforums.com Guest

  4. #4

    Default Re: Adobe Reader print problem

    Michael,

    I'd try a few things:

    1) Detect and Repair under the help menu.
    2) Delete your printer instance and then re=install.
    3) Fix permissions.
    4) Create a new user and see if you can print from it. If you can then your
    Reader preferences are corrupt.

    Mike
    MikeKazlow@adobeforums.com Guest

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