Professional Web Applications Themes

Another install failure issue - Macromedia Flash Player

I have a problem I haven't seen before. I have Windows XPSP2 and IE7. I am trying to use the standalone installer for Flash 9.0.47.0. Installing from the automated website doesn't work. It tells me that it failed. I used the official Adobe Flash uninstaller several times with rebooting in between, as instructed. When I attempt to install the standalone file, this pops up immediately: The version of Adobe Flash Player ActiveX that you are trying to install is not the most current version. Please visit http://www.adobe.com/go/getflashplayer to obtain the latest, most secure version. This also happens with version 9.0.64.0 ...

  1. #1

    Default Another install failure issue

    I have a problem I haven't seen before. I have Windows XPSP2 and IE7. I am
    trying to use the standalone installer for Flash 9.0.47.0. Installing from the
    automated website doesn't work. It tells me that it failed. I used the official
    Adobe Flash uninstaller several times with rebooting in between, as instructed.
    When I attempt to install the standalone file, this pops up immediately: The
    version of Adobe Flash Player ActiveX that you are trying to install is not the
    most current version. Please visit http://www.adobe.com/go/getflashplayer to
    obtain the latest, most secure version.

    This also happens with version 9.0.64.0 RC.

    I am fairly computer-literate, but can't figure this one out. Any ideas? TIA

    Lisme Guest

  2. #2

    Default Re: Another install failure issue

    Please try the following:

    download the uninstaller for Flash Player from "How to uninstall the Adobe
    Flash Player plug-in and ActiveX control" (TechNote tn_14157).

    Select Start.
    Select Run.
    Type cmd
    In the command window, type the following:

    uninstall_flash_player.exe /clean

    This will remove all entries in the system registry and resolve this issue.

    Note: The uninstall_flash_player.exe file must be saved to the same directory
    that the command window is in, for example C:\.

    This is also doented here:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402435

    Darren Guest

  3. #3

    Default Re: Another install failure issue

    Thanks Darren. Since I have been trying everything, I had already tried that.
    It wouldn't accept that command, something to the effect of this is an invalid
    thing. However, I FIXED THE PROBLEM! I was just getting ready to post my
    solution here. I had used the official uninstaller, but I read somewhere else
    that there was still stuff in the registry that was the problem. The task was
    to do a search for Flashplayer, Flash, things like that. I tried flash first,
    but there were too many unrelated things. Then, I tried flashplayer. I noticed
    that they were always in Macromedia folders. This has got to be old stuff, I
    thought. I had already backed up the registry, so I deleted the macromedia
    folders. I think there were two of them. I also did a search for macromedia,
    just to see what I could find. Also, in Internet Options, there were four
    nonsense things unknown in the view objects section. I deleted those. I don't
    remember the exact order I did things, but then I rebooted and ran CCleaner
    registry checker and Norton WinDoctor. They found a lot of stuff. Then I
    rebooted again and checked everything again and it seemed really clean. I tried
    the standalone installer for the hundredth time, and IT WORKED smooth as silk.
    I have been working on this problem for days, scouring Google for ideas. I am
    only moderately computer literate, so it took me a while to get this straight.
    I wish there was a better uninstaller, but I guess macromedia didn't care.
    There are a lot of people having trouble now.

    Lisme Guest

  4. #4

    Default RE: Another install failure issue

    Thanks for your post Darren. I had looked through the help doentation but I wasn't able to find the one you referenced. It worked great for me. All I can say is I'm not going to be installing an RC version of flash player ever again

    From http://www.developmentnow.com/g/82_2007_10_0_0_1025592/Another-install-failure-issue.ht

    Posted via DevelopmentNow.com Group
    http://www.developmentnow.com
    Jason Guest

Similar Threads

  1. Install failure
    By Tom Jordahl in forum Coldfusion - Getting Started
    Replies: 0
    Last Post: February 16th, 12:09 PM
  2. KDE log in failure after PHP install
    By Jerry Weinstein in forum PHP Development
    Replies: 0
    Last Post: September 8th, 07:01 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139