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AppleWorks help missing - Mac Applications & Software

For some reason my OS X AppleWorks on a 1GHz iMac has lost track of its help files. I can get the index, but clicking on a subject gets no response. The help files are there in the package, and I can get them to work by clicking on toc.htm, but AppleWorks Help.htm can't find this file, even though HelpViewer is the default app for everything. This is the latest version of AppleWorks--6.2.7. The Classic version 6.2.3 runs fine. BTW, what's up with packaging the two versions together? I've deleted Appleworks completely, except for root's library files, and reinstalled from ...

  1. #1

    Default AppleWorks help missing

    For some reason my OS X AppleWorks on a 1GHz iMac has lost track of its
    help files. I can get the index, but clicking on a subject gets no
    response. The help files are there in the package, and I can get them to
    work by clicking on toc.htm, but AppleWorks Help.htm can't find this
    file, even though HelpViewer is the default app for everything. This is
    the latest version of AppleWorks--6.2.7.
    The Classic version 6.2.3 runs fine. BTW, what's up with packaging the
    two versions together?

    I've deleted Appleworks completely, except for root's library files, and
    reinstalled from the DVD, and updated (after digging out the right
    English version from the Apple website). Still no joy. It works fine on
    a TiBook running 10.1.5, except for the odd

    Any thoughts on what could be wrong? I want to like AppleWorks now that
    it has tables and PDF-writing, but so far I can't rely on it. Is Word
    for OS X more reliable?

    Kent
    Kent Guest

  2. #2

    Default Re: AppleWorks help missing

    Here are some things to try:

    1. Run Disk Utility and repair permissions. If the files are on your hard drive
    and their permissions aren't what they should be, AppleWorks may not be able to
    access them. Disk Utility is in the Utilities folder, inside your Applications
    folder.

    2. If that doesn't work, boot up from your OS X CD and run Disk Utility from
    there. When you boot up from the OS X disk, you can run disk repair and also
    repair permissions.

    3. If it still doesn't work, reinstall again after you've repaired permissions.
    If some folder someplace has its permissions set wrong, the files may not
    install properly. Once that's corrected, the installer will be able to put
    everything in its proper place.

    By the way, it's been my experience that Word for OS X is as reliable as
    Windows. Like Windows, strange things happen all the time.


    ---
    Please respond via this newsgroup. My mail box can't receive replies due to
    excessive spam.
    SFHardHead Guest

  3. #3

    Default Re: AppleWorks help missing

    In article <aol.com>,
    commailoff (SFHardHead) wrote:
     

    Yes, I had done that. no dice.
     

    Good idea - will give it a try.
     

    Makes sense. Thanks.
     

    Bummer. It's a wonder any work gets done at all. :-)

    Kent
    Kent Guest

  4. #4

    Default Re: AppleWorks help missing

    Had the same problem and found the answer in Apples knowledge base. It
    has to do with font size - would you believe it?

    All you need to do is open AppleWorks' Help and go to Edit -> Decrease
    Font Size.
    Click this several times until the option grays out.
    Next, click on Increase Font Size TWICE (no more, no less)

    That's all. Worked for me.

    cheers,
    Leo


    Kent Clarke wrote: 

    Zesty Guest

  5. #5

    Default Re: AppleWorks help missing-You da Man!

    In article <3f8ecf2e$0$30896$news.xs4all.nl>,
    Zesty <nl> wrote:
     [/ref]

    Unbelievable! It works!

    I had tried rooting through the KBase, with no luck.

    Thank you.

    Kent
    Kent Guest

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