Broadband Connection Drops After 1 Hour

[Jill]

Since I've been using a broadband connection, I
can't stay online longer than an hour. Once
the connection stops, the only way to get back
online is to reboot the computer.

There is a new ethernet card and I have also
turned off the Power Management for the card
and for the USB...

The Repair Button in the Control Panel -->
Networks --> Connections --> Support doesn't
do any good either...

I would be very grateful for any solution
to this very irritating problem!

[wanneske]

"Jill" <firefly2@adelphia.net> wrote in message news:<06c501c34b2f$1063fc00$a101280a@phx.gbl>...

> Since I've been using a broadband connection, I
> can't stay online longer than an hour. Once
> the connection stops, the only way to get back
> online is to reboot the computer.
>
> There is a new ethernet card and I have also
> turned off the Power Management for the card
> and for the USB...
>
> The Repair Button in the Control Panel -->
> Networks --> Connections --> Support doesn't
> do any good either...
>
> I would be very grateful for any solution
> to this very irritating problem!

Hi Jil,

In most cases when u have a broadbandconnection, your Internetprovider
"leases" u an IP adress true his DHCP (dynamic host protocol)-server
for a period of time (1-2 hours) Normally after that time the adress
gets renewed automaticly so the connection keeps up.
To check all the properties of ur connection :
Just open ur dos commandbox (start->all programs->commandprompt) and
type : ipconfig/all<enter>
The last two lines in the list show u when ur lease started( probably
when u started the PC)and when ur lease will end.
When ur connection drops dead at the exact time your lease runs out, u
should check the following things :
You are probably conected Over a 10/100 LAN-networkcard?????
Goto : controlpanel->networkconnections->LANconection->properties->select
internetprotocol(TCP/IP)-> press properties
There u can try to set all the IP options to "automatic".
Hope this works!!
Greetzz
Wannes
More info read this (pdf):
[url]http://www.rc.rutgers.edu/centers/reservations/dhcp_xp.pdf[/url]

[Phil]

I tried this and so far so good:

OPen regedit at the cmd:

go to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip
\Parameters
and set (create of type DWORD if not there)
DisableDHCPMediaSense to 1

go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon
and set (create of type REG_SZ if not there)
KeepRasConnections to 1

reboot

>-----Original Message-----
>Since I've been using a broadband connection, I
>can't stay online longer than an hour. Once
>the connection stops, the only way to get back
>online is to reboot the computer.
>
>There is a new ethernet card and I have also
>turned off the Power Management for the card
>and for the USB...
>
>The Repair Button in the Control Panel -->
>Networks --> Connections --> Support doesn't
>do any good either...
>
>I would be very grateful for any solution
>to this very irritating problem!
>
>.
>

[raoul snidjik]

I don't want to badmouth the Alcatel ADSL modem, but I do know that I
had frequent cutoffs when I was using one. Because I was interested in
having a modem-router with built-in firewall, I replaced the Alcatel
"green frog/fish" modem with an Intertex 66ix. Since then, I haven't
experienced a single cutoff in six weeks of use. Previously I was
getting several disconnections each day.

I haven't discussed this problem with my ISP, but I have to suspect
that there are other ADSL modems out there that are superior to the
standard Alcatel that many ISPs provide. Or perhaps my experience is
specific to my line conditions, etc.

I will say that I went through something similiar back when 28.8Kbs
dialup modems first came out and I ditched a cheap-o internal card for
a decent USR external modem. A high-quality modem is generally worth
its price in frustration reduction alone.

-R.S.

"Jill" <firefly2@adelphia.net> wrote in message news:<08ae01c34b94$e7285910$a601280a@phx.gbl>...

> Hi Phil -
>
> It's nice to know that I'm not alone!
>
> I use an ethernet connection, not the USB, but
> I figured that it wouldn't hurt turning off the
> Power Management to both... I was looking for
> anything that might be shutting down automatically
> after a time (like an hour!) that would cause
> the problem, but those were the only two I
> could find.
>
> I'm using a Realtek PCI Fast Ethernet card
> witha Motorola SB4200. I don't remember how
> to get the home config page of the modem - I
> know that I had pulled it up when I had the
> ISP support on the phone, and they said it
> was OK...
>
> The problem is definitely with the OS - after
> many phone calls to the ISP, I know that there
> isn't anything wrong with my connection or the
> modem.
>
> And the same as you, I have done all the
> updates and have a stand alone machine.
>
> Let's hope we can get an answer!!
>
> Jill :)
>

> >-----Original Message-----
> >Hi Jill
> >
> >I have had the same problem but I use an Alcatel ADSL
> >modem to a NIC, not USB. Mine happens at random intervals.
> >
> >I have to either reboot or disable and re-enable the
> >network connection.
> >
> >Can you get to the home config page of the modem ? For
> >example mine is 10.0.0.138 which gives me the setup for
> >the modem.
> >
> >When I lose the connection I cant even get that far so
> >the problem is in the OS, not the ISP or the modem.
> >
> >I heard of a friend also experiencing the same so you are
> >not alone !
> >
> >Can anyone else out there help us with this please ?? I
> >have done all the updates etc for XP and run a standalone
> >machine, no home network.
> >
> >Phil
> >
> >

> >>-----Original Message-----
> >>Since I've been using a broadband connection, I
> >>can't stay online longer than an hour. Once
> >>the connection stops, the only way to get back
> >>online is to reboot the computer.
> >>
> >>There is a new ethernet card and I have also
> >>turned off the Power Management for the card
> >>and for the USB...
> >>
> >>The Repair Button in the Control Panel -->
> >>Networks --> Connections --> Support doesn't
> >>do any good either...
> >>
> >>I would be very grateful for any solution
> >>to this very irritating problem!
> >>
> >>.
> >>

> >.
> >

[Jill]

Hi Phil -

I gave it a shot, and I was really happy
when I passed the one hour mark(!), but I
got dropped after about an hour and twenty
minutes :(

Thanks for the tip tho'. I also checked
into the tip from wannaske's post and
my options were already set to automatic...

At least it's a couple more things checked
of the List-of-Things-to-Check...

I'm glad it worked for you tho'!

Thanks again :)

>-----Original Message-----
>I tried this and so far so good:
>
>OPen regedit at the cmd:
>
>go to
>
>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Tcpip
>\Parameters
>and set (create of type DWORD if not there)
>DisableDHCPMediaSense to 1
>
>go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
>NT\CurrentVersion\Winlogon
>and set (create of type REG_SZ if not there)
>KeepRasConnections to 1
>
>reboot
>
>
>

>>-----Original Message-----
>>Since I've been using a broadband connection, I
>>can't stay online longer than an hour. Once
>>the connection stops, the only way to get back
>>online is to reboot the computer.
>>
>>There is a new ethernet card and I have also
>>turned off the Power Management for the card
>>and for the USB...
>>
>>The Repair Button in the Control Panel -->
>>Networks --> Connections --> Support doesn't
>>do any good either...
>>
>>I would be very grateful for any solution
>>to this very irritating problem!
>>
>>.
>>

>.
>

[AngelDeath]

This problem is OS related, Phil when saying his friend
has this trouble, he was talking about me :)

I do not have the same time periods as most of you do,
mine will occur normally if I am not doing anything with
the machine and it is on though after 2-3 days of being
on, it will loose net connection, if I am doing alot of
surfing or connections, then it will happen between 1-7
hours, there is no set pattern with mine so far it seems.
But it is the same situation as Phil, and you Jill. This
has nothing to do with the ISP's nor does it have
anything to do with the modem.

I asked another friend who is somewhat of a Networking
Wizard, and based on what I am telling him, he's come to
the conclusion that the problem lies in the tcp/ip Stack
and it getting corrupted. I have not been able to check
this since for the last 3 days my connection has
remained, but it should start acting up soon. My personal
opinion is based on certain things, I have a feeling it
has to do with something with the tcp/ip as well, since
trying to get into the connection properties as well as
trying to get the status window up is near impossible
when this occurs. The last time it happened to me I was
running a program called offline browser, which is a
program that downloads a webpage with all related
content. I had 10 connections going to this website for 1
1/2 hrs. and then lost my connection, and this happened
2x in a span of 4 hours. But again, if I leave the system
up and running for 2-3 days and dont touch it, usually by
the 3rd day the connection dies, and the only recourse to
revive the connection is rebooting.

Lastly I am using a Toshiba Cable modem thru USB, I do
not use a nic card, so it does not seem to be hardware
related nor how its connected to the System/OS, but
something overloading, or corrupting. But yet the event
manager does not show any signs of problems, nor if you
go to the device manager and check the properties of the
connection, so it is internal. And lastly my only guess
as to how and why this is happening is one of the Windows
Updates Hotfix/Critical Fix is the cause, but I am not
sure which is causing it.

The ONLY thing I can suggest is when this happens do not
reboot, but try and re-install the tcp/ip, and the way to
do this would be (using a reply I read before):

To Reinstall TCP/IP do the following:

Navigate to: C:\windows\inf

Find the File: nettcpip.inf

Right click the file and choose install

With regard to the speed of the command, it is
instantaneous, that is why it
will almost seem like it did nothing at all

Hope you have some success with it.

>-----Original Message-----
>
>Hi Phil -
>
>I gave it a shot, and I was really happy
>when I passed the one hour mark(!), but I
>got dropped after about an hour and twenty
>minutes :(
>
>Thanks for the tip tho'. I also checked
>into the tip from wannaske's post and
>my options were already set to automatic...
>
>At least it's a couple more things checked
>of the List-of-Things-to-Check...
>
>I'm glad it worked for you tho'!
>
>Thanks again :)
>
>

>>-----Original Message-----
>>I tried this and so far so good:
>>
>>OPen regedit at the cmd:
>>
>>go to
>>
>>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Serv ices\Tcp

ip

>>\Parameters
>>and set (create of type DWORD if not there)
>>DisableDHCPMediaSense to 1
>>
>>go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
>>NT\CurrentVersion\Winlogon
>>and set (create of type REG_SZ if not there)
>>KeepRasConnections to 1
>>
>>reboot
>>
>>
>>

>>>-----Original Message-----
>>>Since I've been using a broadband connection, I
>>>can't stay online longer than an hour. Once
>>>the connection stops, the only way to get back
>>>online is to reboot the computer.
>>>
>>>There is a new ethernet card and I have also
>>>turned off the Power Management for the card
>>>and for the USB...
>>>
>>>The Repair Button in the Control Panel -->
>>>Networks --> Connections --> Support doesn't
>>>do any good either...
>>>
>>>I would be very grateful for any solution
>>>to this very irritating problem!
>>>
>>>.
>>>

>>.
>>

>.
>

[Jill]

Hi Angel -

It would seem to me that if so many other
people are having this problem then
Microsoft would be working a little harder
to fix it, dontcha think?? :)

I tried your suggestion - I waited 'til
my connection got dropped, found the .inf
file and installed it. It blinked as
fast as you said it would, but when I went
to check my connection, I still wasn't :(

Thanks for the thought anyway - another
item knocked off the Things-To-Check list!

Thanks again :)

>-----Original Message-----
>This problem is OS related, Phil when saying his friend
>has this trouble, he was talking about me :)
>
>I do not have the same time periods as most of you do,
>mine will occur normally if I am not doing anything with
>the machine and it is on though after 2-3 days of being
>on, it will loose net connection, if I am doing alot of
>surfing or connections, then it will happen between 1-7
>hours, there is no set pattern with mine so far it seems.
>But it is the same situation as Phil, and you Jill. This
>has nothing to do with the ISP's nor does it have
>anything to do with the modem.
>
>I asked another friend who is somewhat of a Networking
>Wizard, and based on what I am telling him, he's come to
>the conclusion that the problem lies in the tcp/ip Stack
>and it getting corrupted. I have not been able to check
>this since for the last 3 days my connection has
>remained, but it should start acting up soon. My personal
>opinion is based on certain things, I have a feeling it
>has to do with something with the tcp/ip as well, since
>trying to get into the connection properties as well as
>trying to get the status window up is near impossible
>when this occurs. The last time it happened to me I was
>running a program called offline browser, which is a
>program that downloads a webpage with all related
>content. I had 10 connections going to this website for 1
>1/2 hrs. and then lost my connection, and this happened
>2x in a span of 4 hours. But again, if I leave the system
>up and running for 2-3 days and dont touch it, usually by
>the 3rd day the connection dies, and the only recourse to
>revive the connection is rebooting.
>
>Lastly I am using a Toshiba Cable modem thru USB, I do
>not use a nic card, so it does not seem to be hardware
>related nor how its connected to the System/OS, but
>something overloading, or corrupting. But yet the event
>manager does not show any signs of problems, nor if you
>go to the device manager and check the properties of the
>connection, so it is internal. And lastly my only guess
>as to how and why this is happening is one of the Windows
>Updates Hotfix/Critical Fix is the cause, but I am not
>sure which is causing it.
>
>The ONLY thing I can suggest is when this happens do not
>reboot, but try and re-install the tcp/ip, and the way to
>do this would be (using a reply I read before):
>
>To Reinstall TCP/IP do the following:
>
>Navigate to: C:\windows\inf
>
>Find the File: nettcpip.inf
>
>Right click the file and choose install
>
>With regard to the speed of the command, it is
>instantaneous, that is why it
>will almost seem like it did nothing at all
>
>Hope you have some success with it.

>>-----Original Message-----
>>
>>Hi Phil -
>>
>>I gave it a shot, and I was really happy
>>when I passed the one hour mark(!), but I
>>got dropped after about an hour and twenty
>>minutes :(
>>
>>Thanks for the tip tho'. I also checked
>>into the tip from wannaske's post and
>>my options were already set to automatic...
>>
>>At least it's a couple more things checked
>>of the List-of-Things-to-Check...
>>
>>I'm glad it worked for you tho'!
>>
>>Thanks again :)
>>
>>

>>>-----Original Message-----
>>>I tried this and so far so good:
>>>
>>>OPen regedit at the cmd:
>>>
>>>go to
>>>
>>>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Ser vices\Tcp

>ip

>>>\Parameters
>>>and set (create of type DWORD if not there)
>>>DisableDHCPMediaSense to 1
>>>
>>>go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
>>>NT\CurrentVersion\Winlogon
>>>and set (create of type REG_SZ if not there)
>>>KeepRasConnections to 1
>>>
>>>reboot
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>Since I've been using a broadband connection, I
>>>>can't stay online longer than an hour. Once
>>>>the connection stops, the only way to get back
>>>>online is to reboot the computer.
>>>>
>>>>There is a new ethernet card and I have also
>>>>turned off the Power Management for the card
>>>>and for the USB...
>>>>
>>>>The Repair Button in the Control Panel -->
>>>>Networks --> Connections --> Support doesn't
>>>>do any good either...
>>>>
>>>>I would be very grateful for any solution
>>>>to this very irritating problem!
>>>>
>>>>.
>>>>
>>>.
>>>

>>.
>>

>.
>