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Can't create connection on Contribute 4 - Macromedia Contribute General Discussion

I just installed Contribute 4 on a Mac. Every time I try to connect to my web site, I enter the FTP information, then it takes some time "testing connection"---then it knocks me off the internet. Any ideas?...

  1. #1

    Default Can't create connection on Contribute 4

    I just installed Contribute 4 on a Mac. Every time I try to connect to my web
    site, I enter the FTP information, then it takes some time "testing
    connection"---then it knocks me off the internet. Any ideas?

    elprez1 Guest

  2. #2

    Default Re: Can't create connection on Contribute 4

    You may want to try to ftp from the command line using Terminal, just to test
    if the problem is only with Contribute. The technote to help you with this is
    [url]http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_19496[/url]

    Some more technotes for troubleshooting your FTP connection
    [url]http://www.adobe.com/go/tn_16592[/url] and also a FTP Checker can be used as a tool
    [url]http://www.adobe.com/go/tn_19012[/url]


    Post back if you are still having issues.


    HangD Guest

  3. #3

    Default Re: Can't create connection on Contribute 4

    I am still having problems. I have Contribute 3 on my PC. I have Contribute 4
    for my Mac. I haven't had any real problems with Contribute 3 on the PC.
    Contribute 4 on the Mac is a total headache. I can get onto my site for a few
    mintues, then, all of a sudden, it will say something like "Contribute has quit
    for an unknown reason." My Mac AND my PC are then knocked completely offline! I
    have to unplug the modem and router on my PC just to get back online. I have
    contacted Adobe, which said this was a weird problem. They wanted to do several
    things to see if Contribute is the problem. It has to be the problem! I didn't
    use Contribute on the Mac for over a month---it was so frustrating, and it
    didn't work. It was worse than not working---it knocked both of my computers
    offline. I never had a problem during the time I didn't use Contribute 4 on the
    Mac. I gave it a try recently---same problem. I'm on for a few minutes, then
    suddenly, the connection dies, and I am unable to connect to the internet. I
    would be so happy if someone could help me find a solution to this. I have
    wasted so much time on this, and I feel like I've wasted whatever it cost to
    buy Contribute 4 for the Mac.

    elprez1 Guest

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