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*Can't print the illustration - Error Message - Adobe Illustrator Macintosh

I'm working on a file I received from a design firm. I don't know what version it was actually created in, but it's being sent, via e-mail, as an Illustrator 8 file. I'm working in Illustrator CS. Whenever I try to print this particular file, I get the same error message. If I try 'save as' another type of doent (eps for example) I get another error message that says: Can't save the illustration. Can't print the illustration. I have been able to export the doent as an illustrator 3 legacy file. I then opened it in Macromedia's FreeHand and ...

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  1. #1

    Default *Can't print the illustration - Error Message



    I'm working on a file I received from a design firm. I don't know what version
    it was actually created in, but it's being sent, via e-mail, as an Illustrator
    8 file. I'm working in Illustrator CS. Whenever I try to print this particular
    file, I get the same error message. If I try 'save as' another type of doent
    (eps for example) I get another error message that says: Can't save the
    illustration. Can't print the illustration.

    I have been able to export the doent as an illustrator 3 legacy file.
    I then opened it in Macromedia's FreeHand and was able to print. But when
    I export it back into Illustrator, I get the same error message again.

    This is extremely frustrating. Is there anyone out that that has had this
    problem? Might any one know how to correct it?

    Many thanks in advance,

    -m.

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    Melinda_Beavers@adobeforums.com Guest

  2. #2

    Default Re: *Can't print the illustration - Error Message

    I have run into this problem about 5 times. In each case the culprit was a older font from the early 90"s. Try outlining all text. This should allow you to print your file. If this works the problem is a font used in your file. Through trial and error you should be able to isolate the problem font a purchase a newer copy.

    Hope this helps,
    Mike
    Mike_Jurney@adobeforums.com Guest

  3. #3

    Default Re: *Can't print the illustration - Error Message

    how do you outline all text?
    Adrian Guest

  4. #4

    Default Re: *Can't print the illustration - Error Message

    Menu > Type > Create Outlines or command + shift O
    merge@adobeforums.com Guest

  5. #5

    Default Re: *Can't print the illustration - Error Message

    I'm glad merge is here!

    Welcome to the forum.

    This is the first week (or couple weeks anyway) I've noticed your name. Excuse me, if I'm wrong.
    Dee Guest

  6. #6

    Default Re: *Can't print the illustration - Error Message

    Yeah, I came in with a Acrobat/PDF problem and have yet to leave. Thanks for welcoming me Dee, how nice of you.
    merge@adobeforums.com Guest

  7. #7

    Default Re: *Can't print the illustration - Error Message

    That did not work. I found another post where they say that the problem is caused by too many spot colors. And that there is a limit of i think 28 spot colors.
    Adrian Guest

  8. #8

    Default Re: *Can't print the illustration - Error Message

    Adrian,

    Illustrator CS does have a limit of 28 spot colors--a limit earlier versions of Illustrator did not have. If you have a doent with more than 28 spot colors, you will get a "cannot print Illustration" error message.

    So do you have more than 28 spot colors in the doent?

    L.
    L._Nichols@adobeforums.com Guest

  9. #9

    Default Re: *Can't print the illustration - Error Message

    Yea, that was what the problem was.
    Adrian Guest

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