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Cannot update thru internet - Adobe Photoshop Elements

I have a broadband connection, yet when choosing update I get AN unknown internet error occurred 21-120...

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  1. #1

    Default Cannot update thru internet

    I have a broadband connection, yet when choosing update I get
    AN unknown internet error occurred

    21-120
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    curtis miller Guest

  2. #2

    Default Re: Cannot update thru internet

    Curtis,

    There aren't any updates anyway. It's best in fact to set in your Edit>Preferences to never check for updates.
    Nancy S Guest

  3. #3

    Default Re: Cannot update thru internet

    I have the same problem when I open PE at work. We sit behind a pretty hefty firewall and that may be what yoour problem is, your firewall may be blocking you.
    Art Jelin Guest

  4. #4

    Default Re: Cannot update thru internet

    Nancy and I have been around long enough to have given up on Adobe updates. :) If there ever is a truly new one, it'll make frontpage news here on the forum. Go with the suggestions to set the preference to Never.

    By the way, Art, I can imagine that some firewalls might interfere, but those used by most of us home users - within routers and software types - don't have any effect on online services.

    Curtis, I'd like to know if you have the same problem when you try to access Recipes.
    Beth Haney Guest

  5. #5

    Default Re: Cannot update thru internet

    This makes me curious.......several times when I first start PSE2 I have gotten messages that there is an update being downloaded........what is that all about? It is an Adobe update according to the box that shows, but it is usually gone before I can read what it is updating exactly........

    Lynn
    Lynn D. Green Guest

  6. #6

    Default Re: Cannot update thru internet

    It downloads a small "download utility" of some sort, which looks to see
    what actual updates you don't have. (When it works, that is - it doesn't
    for most folks most of the time).

    Mac
    Mac McDougald Guest

  7. #7

    Default Re: Cannot update thru internet

    My update panel tells me that there is an Abobe SVG Viewer 3.0 update available but doesn't give me the option to download it!

    Matt
    Matt44 Guest

  8. #8

    Default Re: Cannot update thru internet

    Matt, you probably already have it. That download isn't anything new - several of us "fell" for that a couple of months ago. It's likely already installed somewhere in your version of Elements. Or at least that's my guess.
    Beth Haney Guest

  9. #9

    Default Re: Cannot update thru internet

    Thanks for the advice Beth.
    Matt44 Guest

  10. #10

    Default Re: Cannot update thru internet

    Does anyone know if it is possible to import a photo from a web page into Photoshop Elements? If so how is it done? thank you.
    Robert Constantino Guest

  11. #11

    Default Re: Cannot update thru internet

    Robert,

    I use Internet Explorer 6. While viewing an image in IE, I can click-drag
    the image into PSE.

    Byron


    Byron Gale Guest

  12. #12

    Default Re: Cannot update thru internet

    Windows? right click on image in IE, copy.
    In Elements, File/New/paste.

    Mac
    Mac McDougald Guest

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