Can't connect to CPS with new connections even thoughothers with the same info are connecting without issue

[PDogg81]

I have a site managed with CPS 1.1 and the connection problems are happening
with Contribute CS3.

I created the CPS settings using the same machine I am getting these errors
on, and there has been no network configuration change since creating the site.
One day I saw a message saying "Contribute cannot find the website files on
the s3erver. Please contact this website's administrator for assistance", so I
tested the ftp connections successfully and then tried to recreate the
connection unsuccessfully.


First I tried to connect to the home page of the site, which I'll call
[url]http://sub1.sub2.domain.com/default.php[/url]
I connect via FTP, and everything goes well through the connection tests,
until it asks for a root folder. I choose the appropriate root folder, and the
files seem to be written and read fine, but I get a message saying "Contribute
cannot verify your connection information. /WWWROOT/".

I also tried to connect to the home page without the default.php on the end,
which almost works. This will set up the connection, log into CPS, download
all the Templates, and then if I try to connect, I get the same message I had
initially: "Contribute cannot find the website files on the s3erver. Please
contact this website's administrator for assistance". I hope someone can help
me figure this out, because the same thing has happened to me with 2 different
CPS installs on two different machines running different web sites. We have
paid for licenses, so I think it is unfair to have to spend big money on
support for a product that is malfunctioning.

I have hunted through the web pretty extensively and found others with the
same problem, but never any solutions other than adding permissions. I watched
the ftp log and can see the files being uploaded and retrieved successfully,
but still the error message.

Any help or advice you can give would be greatly appreciated.

Thanks,
-=Paul

[~xL^]

I am having a problem connecting to my site through Contribute.
I have :

*functioning SFTP server (able to get in with SFTP client / SSH into the shell
)
* setup SFTP connection in Contribute - it connects and gets the path to users
home, then I navigate to the web root)

* It appears, from what I have read and done, that Contribute Fails to write
and/or Read back the test file

Everywhere that I see on this topic points this way but none of the solutions
work. Please help!!!!!!