Can't edit a page because I'm already editing it onanother computer??

[workhardbenice]

Hi,

I recently upgraded to Contribute 4.0, but I encountered a problem today when
I tried to update a page on our website.

I received an error message that I can't edit this page now because I'm
editing it on another computer, which is impossible. No one else is logged in,
so I don't know how this could be. I am able to make changes to other pages on
the website, but not this one in particular.

Any idea what may be triggering this? Any help/guidance you can provide would
be greatly appreciated! Keep it simple...I'm a beginner.

Thanks!

[Sudharshan.S]

Hi,

Browse to the folder on the server, where the page you are trying to edit is
available. See if there is any <filename>.lck file available. If so delete the
same. Now you should be able to edit the page.

Hope this helps.
Sudharshan

[mbarrand]

I have the same problem... still not resolved the issue though. Not sure if you can view the thread there is lots of advice ....perhaps you can click on my username to view the thread!

Goodluck!

[toddeverett]

I am having this same problem. Contribute CS3 v4.1

Before I check out the file, there is no lock. When I click checkout, it
creates a lock and then tells me "you can't edit this page now because you are
already editing it on another computer. Click here to make this page editable."
When I click on that, I get a dialog box asking if I'm sure I want to remove
the lock. If I say "Yes", it removes the lock, and the page is no longer
editable. I am back to square 1.

If I delete the lock, it just makes a new one when I click on edit this page.

I can edit / checkout via Dreamweaver just fine. This seems to be a Contribute
deal. It's almost like it's making the lock first, then trying to get the file,
but whoa-- it's locked.

[delaneypub]

Check for LCK files on the local computer, too: [url]http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16657&sliceId=1[/url]

[ben_bloom]

Has there been a solution to toddeverett's problem? I'm experiencing the same
thing.

I browse to a page which is not being edited (I've checked server & local
folders for .LCK files) and click edit. It blinks like it's about to work,
creates a local and server .LCK file, but then says I can't edit the page
because I'm already editing it on another computer.

This only happens for one file on our site (unfortunately, the site homepage.)
Is there anything I can look for in the templates that might be triggering
this problem?

Thanks.

[Matthew Barrand]

I could be wrong, but I think this issue may relate to the web server. I
realise now that when we had major problems with this issue it was only
apparent on one site where we hosted on a different sever, the ten or so other
contribute sites we managed were all on the same server platform.

So it might be worth uploading the site to a another server to check to see if
its an issue caused my the web server somehow.

Hope this helps!

[ben_bloom]

Matthew,

Thanks, but we're hosting this internally. We're using Contribute to enable
employees to contribute to our Intranet.

I believe it used to work, though for the last 2 years, two of us have been
responsible for this page and we're both using Dreamweaver.

-Ben