Can't edit one of the pages on my site....

[MyoVision]

I click the Edit button and nothing happens, this just happens with one page on my site. Any ideas?

[Kathy_OCNC]

I got the same complaint from a user today. She can edit other pages, but this
particular page does nothing when she clicks on the Edit button.
Interestingly, I can edit the page from my PC. I'm the administrator of the
site. One thing that doesn't seem like it would make a difference, but it's
the only thing I can think of that is different about this page ... the user
sent the page for me and two others to review last week and I reviewed and
published it.
Any suggestions about what I should be looking for?

Thanks,
Kathy

[Avinash Rao]

> I got the same complaint from a user today. She can edit other pages,

> but this
> particular page does nothing when she clicks on the Edit button.
> Interestingly, I can edit the page from my PC. I'm the administrator
> of the
> site. One thing that doesn't seem like it would make a difference,
> but it's
> the only thing I can think of that is different about this page ...
> the user
> sent the page for me and two others to review last week and I reviewed
> and
> published it.
> Any suggestions about what I should be looking for?
> Thanks,
> Kathy

Hi,

Can you check if the user has folder restriction set for the particular folder
?

Also check if she/he has been assigned with folder restriction in Edit Role
setting in Administration dialog.

-Avinash

[Kathy_OCNC]

Avinash,

She was able to edit other pages in the same folder so I ruled out
access/permissions problems. And the file itself didn't seem to have any
strange permissions.

We did "fix" the problem though. The user deleted her connection and
re-created it using the same connection key as before. After that she could
edit the page.

Thanks for responding.

Kathy