Can't save Fireworks files on OSX - file busy?

[John T]

"bretwilliams" [email]webforumsuser@macromedia.com[/email] wrote:

> Every time I try to save my fireworks document, it replies "could not complete your request. The file is already open in another application." Which it obviously is not.
>
> Always repeatable. Create fw document. Edit document. Choose File>save or cmd+s. I can only save the document the first time. From then on I have to do a save as and increment the file name. That's just wrong!
>
> What give macromedia?
>
>

Bret,

Works fine for me. eMac 700 / OS 10.2.8.

John

[Bondi Blue webforumsuser@macromedia.com]

I had that problem with FW MX.

The problem on my Mac was Norton SystemWorks - Antivirus.
Although that suite was disabled and for the most part erased from my harddisk, FW had a problem with a leftover "sleeping" extension.

Run Apple System Profiler and check in the Extensions if there is something from Norton or Symantec.
Remove it.

We (including MM) never knew why only FW had that problem.

[bretwilliams webforumsuser@macromedia.com]

You're a genius! I just turned off the auto scan preference in norton antivirus and fireworks now saves perfectly. Didn't have to delete any extensions.

You probably deleted systemworks or antivirus while the preference was set to autoscan, so even without the app, there was some sort of extension or preference checking files and it didn't like the way fW was doing things. Looks like I can keep antivirus, but just need to keep any background activity off.

Thanks again! Forums rock. I pretty much live over at creativecow.net - I don't think there's any fireworks forums though. Just flash and maybe director.

[Bondi Blue webforumsuser@macromedia.com]

I'm glad it solved your problem.

I had trouble with it for weeks. It started after a system update for no known reason, weeks after I uninstalled the Symantec suite with the un-installer.
It could be the extension (which should have been deleted by the un-installer) was woken up by the system update. Why only FW had the saving problem was and is a mystery.

Thanks for the follow up !
Patrick

[bretwilliams webforumsuser@macromedia.com]

Same reason FW has problems with simple things like cutting and pasting text between apps. They're obviously not conforming to normal OSX system protocol in their design. But then, I've had problems like that since I first started making sites with the beta back in 98!

[unregistered]

I run intro this problem today with Fireworks CS5 on Lion OS. After pulling my hair for a couple of hours (no Norton Antivirus to look for) my husband figured out that it was the iPod that I had plugged to the computer (that was the only thing different from when it was working fine).

In my case Fireworks would create this temporary files (ex: "0000002") every time I would try to save. The files could be removed one at a time, but when trying to erase more than one it would crash the computer.

If this is happing to you, check your hardware as well. Hopes this helps