Can't set touch up preferences. Acrobat 4.05a, Photoshop 7, Classic Mode

[Russ Jones]

Hi,

Using Acrobat 4.05a, Photoshop 7, Illustrator 10 in classic mode 9.2.2. & 10.4.6.

Have just got a new Quicksilver MAC. When I try to set my touch up preferences in Acrobat 4.05a although I can navigate to the required destination, when I select Photoshop 7 as my "image editor" nothing appears in the box to tell me that I have been succesful.

Likewise when I choose Illustrator 10 for my "page/object editor".

All worked well on my old Mac before it died although I was only running OS 9.2.2. and not OSX if that is relevent.

Any help would be appreciated.

Russ Jones

[MarkATS@adobeforums.com]

Have just got a new Quicksilver MAC




New about 4 years ago. I would consider upgrading Photoshop and Acrobat if you're serious about getting everything working again.

[Steve_Werner@adobeforums.com]

As Mark says, it's time for an upgrade. Your version of Acrobat is now 4 versions behind. Acrobat 8 was just released.

Steve

[Russ Jones]

Yes I know Acrobat 4 is old hat. Trouble is we have a policy of handling client's PDF's in the same environment they were created in. Sadly 90% come from Windows and the rest are mainly OS9.

Jobs coming from OSX are a rarity. We have had font issues outputting and editing OS9 jobs in OSX and trying to edit them in Windows is a serious no-no for us.

Most OS9 jobs are from PageMaker or older versions of Quark and Adobe still sell PageMaker which doesn't work in OSX.

Any design we do is either in Quark or PageMaker - InDesign has not really caught on for us or our clients.

So if anyone knows why I can't achieve what I want I would be grateful.

Russ Jones

[Jon_Bessant@adobeforums.com]

Hi Russ,

Good to hear from you again.

You are indeed drifting in a dinghy away from the ship and the water is
getting a little choppy .... Yes, I can up to a point understand your
fonts issue between OS9 and OSX but from a PDF workflow perspective, you
can make your postscript under OS9 and then Acrobat 7/8 to make a great
PDF under OSX - without the need for OS9 ..


Cheers!

Jon

[Russ Jones]

Hi Jon,

Hope life is treating you well in the Valleys- I always read your article in the Pensford Press magazine.

If we make a postscript in OS9 using Suitcase to load the customer's fonts and then distill in OSX we can't always embed the fonts. I guess this is because Distiller 7 isn't pointed at the right font location and as we run OS9 and OSX on different machines how do we handle that without having to transfer the client's fonts over to the OSX machine, creating a separate folder and instructing Distiller to search there for the fonts? When we have done this in the past there is often an issue with embedding one or more of the fonts.

Plus we run Crackerjack, Quite Imposing, Quite a Box of Tricks, Pistop etc - which would be quite a spend to upgrade. In addition, when we output to our rip from OSX we can often get strange results (which don't get spotted until the client gets the printed job) and I expect this is because we need a rip upgrade - all money we don't have!

At work, Acrobat 4 happily works fine with Photoshop 7 as the image editor but I just can't seem to get it to work at home. We aren't running classic at work so maybe that's the problem.

Acrobat 5 was full of bugs so we use Acro4 for OS9 and Acro7 for OSX & Windows.

Our client base tends to be joe public rather than the blue chip ones you get so they use what has worked for them for many years and on a MAC this is mainly PageMaker or older versions of Quark and even MS Works and these need to be opened in OS9 and it just makes more sense to create and then run pdf's from the same machine.

As I said earlier, most of the work we receive as applications tend to be Windows based but of the MAC ones we get it is rare to get one from OSX.

When I used to help out on the forums I remember a number of posts with this very problem of getting Photoshop 7 to work as the image editor and there was a solution. I've searched the knowledge base but I guess Adobe have deleted these old posts.

Thanks anyway

Russ

[MarkATS@adobeforums.com]

I think the solution was to open up the Photoshop package, make an alias to the executuable, and then point Acrobat at the alias.

If that doesn't work, take OSX off that "new" Mac, and just install OS 9

[Russ Jones]

Thank you Mark,

I found that solution on google earlier and tried it. No joy. Perhaps taking OSX off will be the answer.

Many thanks

Russ

[Russ Jones]

The answer in the end was to Rebuild the Desktop.

Knew I'd get there eventually.

Thanks