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Capture One & Federal Trade Commission - Photography

It appears that Phase One, Capture One and Rawworkflow --MAY HAVE-- run into difficulties with the Federal Trade Commission's "30-Day Rule" which also covers Internet sales. Known as the "MAIL OR TELEPHONE ORDER MERCHANDISE RULE", the rule covers telephone orders even if the method of communication over any phone line was machine language (computer)--- hence Internet Sales are covered. Several projected dates for delivery of a product were given, but Phase One, Capture One and/or Rawworkflow may not have given the proper notifications and refund options to customers who did not receive the product within the 30 day period. There ...

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    Default Capture One & Federal Trade Commission

    It appears that Phase One, Capture One and Rawworkflow --MAY HAVE-- run into difficulties with the Federal Trade Commission's "30-Day Rule" which also covers Internet sales. Known as the "MAIL OR TELEPHONE ORDER MERCHANDISE RULE", the rule covers telephone orders even if the method of communication over any phone line was machine language (computer)--- hence Internet Sales are covered. Several projected dates for delivery of a product were given, but Phase One, Capture One and/or Rawworkflow may not have given the proper notifications and refund options to customers who did not receive the product within the 30 day period. There may be portions of the rule which are ambiguous, but essentially, this means that if the rule is applicable, customers may be eligible for refunds on any payments made and that Phase One, Capture One and Rawworkflow, who sold the product, could face civil and monetary sanctions. For the full text, see: http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm



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