CF5 Verity Indexing Issue

[pfralin2]

Our CF5 based document management web application uses the search
engine(Verity) is one of the key components in the system, we have customers
that are using the system with over 200,000 documents and have never had a
problem with Verity till now.

One of our customers that has a measly 13,000 documents that use about 18 gigs
on the HD(HD has around 4 gigs of free space, C drive where CFUSION is located
has 10 gig free, OS is Windows 2000 Server, system has 512 MB of RAM), this
customer one day a few weeks ago found that the search engine would not return
any results. We tried rebuilding the collection as well as creating a new
collection but still no results.

I then made a new collection of a sub set of the document by using only
folders that contained documents changed or added in the last two months, I
copied this sub set to another location on the network ran my collection
routine and the collection worked without any issues, no problem searching the
collection. Next I copied the full collection to this other location and ran
the collection routine and just as it did before the collection failed, in all
instances where the collection failed the Verity sysinfo.log file had the
following information...


Mon May 09 16:36:41 2005
msg(1): Error E0-0906 (Io): Couldn't delete directory
C:\CFusion\Verity\Collections\testcollection6\file \parts
rmdir error 41 (Directory not empty)
Mon May 09 16:36:41 2005
msg(1): Error E0-0910 (Io): Error removing directory
C:/CFusion/Verity/Collections/testcollection6/file/parts



One can see that the error indicates that it can not delete the directory, but
why is it trying to delete the directory and why would my tests with the sub
set of documents work but not the full set.

:frown;

[pfralin2]

Update: we managed to get verity to work by using a year old backup from the
collection, we were able to update the collection yesterday and all was good,
the collection update routine ran again this morning at 5 AM and the collection
is back to not working tried to repair and tried to rebuild to no avail. The
sysinfo log once again indicates that it can't delete the parts directory,
ANYONE got any ideas? :|