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CFMail and Webmaster - Coldfusion - Advanced Techniques

This may seem like an odd issue, but it has me baffled. We have a simple application that sends a user his login information via e-mail if he enters his e-mail address. The cfmail tag includes the attribute from="org". This application has worked without problem for several years, from CF 4 on a W2K machine to CF MX 6 on a W2003 machine. In July we upgraded to CF MX 7 (same W2003 machine). At that time, this particular application ceased to work with cfmail attribute from="org". It works with every other e-mail address plugged in (my personal work address, ...

  1. #1

    Default CFMail and Webmaster

    This may seem like an odd issue, but it has me baffled. We have a simple
    application that sends a user his login information via e-mail if he enters his
    e-mail address. The cfmail tag includes the attribute
    from="org". This application has worked without problem for
    several years, from CF 4 on a W2K machine to CF MX 6 on a W2003 machine. In
    July we upgraded to CF MX 7 (same W2003 machine). At that time, this particular
    application ceased to work with cfmail attribute from="org". It
    works with every other e-mail address plugged in (my personal work address, my
    yahoo! address, a made up address). And all of our other apps that use cfmail
    continue to work. This is the only app that sends the mail from the webmaster
    e-mail address. Any idea on why this won't work now? We've changed nothing in
    our exchange server that would affect this.

    jerpguy Guest

  2. #2

    Default Re: CFMail and Webmaster

    Does the account org actually exist? Does outgoing mail require authentication?
    jdeline Guest

  3. #3

    Default Re: CFMail and Webmaster

    The account does exist, and we don't require any authentication. The interesting thing is I can send the mail from any other wscpa.org e-mail address and it works fine.
    jerpguy Guest

  4. #4

    Default Re: CFMail and Webmaster

    I have had problems like this in the past. This is usually a problem with
    'spam' filters on the incoming email server. If the email that is in the
    'from' statement doesn't resolve as a good email address, then the email is
    thrown out before getting to the "to" accounts email box.

    To verify that this is not the problem, find out who receives the email from
    that account and send a test email to them. (did anyone do some
    'house-cleaning' on the email addresses in the email system 'thinking' that it
    wasn't used for anything?)

    If it does exist and the problem persists, cancel the email account and then
    recreate it (maybe a setting issue?)

    Hope this helps

    coderWil Guest

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