CFMX 7 Linux crash

[Logan5555]

My CFMX7 install under Linux just crashed, did not restart and left several
defunt cfmx7 processes. Any ideas?

Here is the config:

RHEL 2.1AS (current patches via RHN)

Here is the crash output:

07/27 17:10:11 Information [scheduler-1] - Run Client Storage Purge

Unexpected Signal : 11 occurred at PC=0x4038D700
Function=(null)+0x4038D700
Library=/opt/coldfusionmx7/runtime/jre/lib/i386/server/libjvm.so

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:

Dynamic libraries:
08048000-08051000 r-xp 00000000 30:03 754486 /opt/coldfusionmx7/bin/cfmx7
08051000-08052000 rw-p 00008000 30:03 754486 /opt/coldfusionmx7/bin/cfmx7
40000000-40016000 r-xp 00000000 30:03 11796483 /lib/ld-2.2.4.so
40016000-40017000 rw-p 00015000 30:03 11796483 /lib/ld-2.2.4.so
40018000-40020000 r-xp 00000000 30:03 6161117
/opt/coldfusionmx7/runtime/jre/lib/i386/native_threads/libhpi.so
40020000-40021000 rw-p 00007000 30:03 6161117
/opt/coldfusionmx7/runtime/jre/lib/i386/native_threads/libhpi.so
40021000-4002b000 r-xp 00000000 30:03 11796597 /lib/libnss_files-2.2.4.so
4002b000-4002c000 rw-p 00009000 30:03 11796597 /lib/libnss_files-2.2.4.so
4002c000-4002f000 r--s 00000000 30:03 7653196
/opt/coldfusionmx7/runtime/jre/lib/ext/dnsns.jar
4002f000-4003e000 r-xp 00000000 30:03 11796599 /lib/libpthread-0.9.so
4003e000-40042000 rw-p 0000e000 30:03 11796599 /lib/libpthread-0.9.so
40062000-40065000 r-xp 00000000 30:03 11796523 /lib/libdl-2.2.4.so
40065000-40066000 rw-p 00002000 30:03 11796523 /lib/libdl-2.2.4.so
40066000-4019b000 r-xp 00000000 30:03 11796488 /lib/libc-2.2.4.so
4019b000-401a1000 rw-p 00134000 30:03 11796488 /lib/libc-2.2.4.so
401a5000-40757000 r-xp 00000000 30:03 6161119
/opt/coldfusionmx7/runtime/jre/lib/i386/server/libjvm.so
40757000-407b0000 rw-p 005b1000 30:03 6161119
/opt/coldfusionmx7/runtime/jre/lib/i386/server/libjvm.so
407c4000-407d7000 r-xp 00000000 30:03 11796497 /lib/libnsl-2.2.4.so
407d7000-407d8000 rw-p 00012000 30:03 11796497 /lib/libnsl-2.2.4.so
407da000-407fc000 r-xp 00000000 30:03 11796528 /lib/libm-2.2.4.so
407fc000-407fd000 rw-p 00021000 30:03 11796528 /lib/libm-2.2.4.so
407fd000-40801000 rw-s 00000000 30:03 3965590 /tmp/hsperfdata_nobody/19860
40801000-40811000 r-xp 00000000 30:03 6161125
/opt/coldfusionmx7/runtime/jre/lib/i386/libverify.so
40811000-40813000 rw-p 0000f000 30:03 6161125
/opt/coldfusionmx7/runtime/jre/lib/i386/libverify.so
40813000-40833000 r-xp 00000000 30:03 6161126
/opt/coldfusionmx7/runtime/jre/lib/i386/libjava.so
40833000-40835000 rw-p 0001f000 30:03 6161126
/opt/coldfusionmx7/runtime/jre/lib/i386/libjava.so
40835000-40849000 r-xp 00000000 30:03 6161128
/opt/coldfusionmx7/runtime/jre/lib/i386/libzip.so
40849000-4084c000 rw-p 00013000 30:03 6161128
/opt/coldfusionmx7/runtime/jre/lib/i386/libzip.so
4084c000-41f35000 r--s 00000000 30:03 6161569
/opt/coldfusionmx7/runtime/jre/lib/rt.jar
41f7f000-41f95000 r--s 00000000 30:03 6161149
/opt/coldfusionmx7/runtime/jre/lib/sunrsasign.jar
41f95000-4206e000 r--s 00000000 30:03 6161534
/opt/coldfusionmx7/runtime/jre/lib/jsse.jar
4206e000-4207f000 r--s 00000000 30:03 6161150
/opt/coldfusionmx7/runtime/jre/lib/jce.jar
4207f000-425c8000 r--s 00000000 30:03 6161567
/opt/coldfusionmx7/runtime/jre/lib/charsets.jar
6c93a000-6c965000 r--p 00000000 30:03 9585880
/usr/lib/locale/en_US/LC_CTYPE
6c986000-6c9a2000 r--s 00000000 30:03 7653195
/opt/coldfusionmx7/runtime/jre/lib/ext/sunjce_provider.jar
6c9a2000-6c9af000 r--s 00000000 30:03 7653197
/opt/coldfusionmx7/runtime/jre/lib/ext/ldapsec.jar
6c9af000-6c9ba000 r--s 00000000 30:03 2573370
/opt/coldfusionmx7/runtime/servers/lib/jrun-patch.jar
6c9ba000-6c9bc000 r--s 00000000 30:03 705551
/opt/coldfusionmx7/runtime/lib/cfmx_mbean.jar
6c9bc000-6c9cb000 r--s 00000000 30:03 705530
/opt/coldfusionmx7/runtime/lib/instutil.jar
6c9cb000-6c9cc000 r--s 00000000 30:03 705531
/opt/coldfusionmx7/runtime/lib/java2wsdl.jar
6c9fa000-6c9fd000 r--s 00000000 30:03 705532
/opt/coldfusionmx7/runtime/lib/jrun-ant-tasks.jar
6c9fd000-6c9fe000 r--s 00000000 30:03 705537
/opt/coldfusionmx7/runtime/lib/jspc.jar
6c9fe000-6c9ff000 r--s 00000000 30:03 705538
/opt/coldfusionmx7/runtime/lib/migrate.jar
6c9ff000-6ca00000 r--s 00000000 30:03 705543
/opt/coldfusionmx7/runtime/lib/sniffer.jar
6cb00000-6cf43000 r--s 00000000 30:03 7653188
/opt/coldfusionmx7/lib/cfusion.jar
6cf43000-6cffe000 r--s 00000000 30:03 7653198
/opt/coldfusionmx7/runtime/jre/lib/ext/localedata.jar
6cffe000-6d190000 r--s 00000000 30:03 7653389
/opt/coldfusionmx7/lib/macromedia_drivers.jar
6d190000-6d981000 r--s 00000000 30:03 705550
/opt/coldfusionmx7/runtime/lib/jrun.jar
6d981000-6d982000 r--s 00000000 30:03 705547
/opt/coldfusionmx7/runtime/lib/wsdl2java.jar
6d982000-6d983000 r--s 00000000 30:03 705549
/opt/coldfusionmx7/runtime/lib/xmlscript.jar
6d983000-6d993000 r-xp 00000000 30:03 6161131
/opt/coldfusionmx7/runtime/jre/lib/i386/libnet.so
6d993000-6d994000 rw-p 0000f000 30:03 6161131
/opt/coldfusionmx7/runtime/jre/lib/i386/libnet.so
6d994000-6d995000 r-xp 00000000 30:03 6161143
/opt/coldfusionmx7/runtime/jre/lib/i386/librmi.so
6d995000-6d996000 rw-p 00000000 30:03 6161143
/opt/coldfusionmx7/runtime/jre/lib/i386/librmi.so
6d996000-6d99a000 r-xp 00000000 30:03 6161142
/opt/coldfusionmx7/runtime/jre/lib/i386/libioser12.so
6d99a000-6d99b000 rw-p 00003000 30:03 6161142
/opt/coldfusionmx7/runtime/jre/lib/i386/libioser12.so
6d99b000-6d99d000 r--s 00000000 30:03 7914201
/opt/coldfusionmx7/wwwroot/WEB-INF/lib/cfx.jar
6d99d000-6d9a2000 r--s 00000000 30:03 7914200
/opt/coldfusionmx7/wwwroot/WEB-INF/lib/cfmx_bootstrap.jar
6d9a2000-6d9a4000 r--s 00000000 30:03 7653339
/opt/coldfusionmx7/lib/ant-launcher.jar
6d9a4000-6d9a6000 r--s 00000000 30:03 7653344
/opt/coldfusionmx7/lib/cdohost.jar
6d9a6000-6d9ab000 r--s 00000000 30:03 7653345
/opt/coldfusionmx7/lib/cf4was.jar
6d9ab000-6d9af000 r--s 00000000 30:03 7653346
/opt/coldfusionmx7/lib/cf4was_ae.jar
6d9af000-6d9b6000 r--s 00000000 30:03 7653357
/opt/coldfusionmx7/lib/commons-logging-1.0.2.jar
6d9b6000-6d9b7000 r--s 00000000 30:03 7653373
/opt/coldfusionmx7/lib/java2wsdl.jar
6d9ce000-6d9d4000 r-xp 00000000 30:03 11960485 /usr/X11R6/lib/libXp.so.6.2
6d9d4000-6d9d6000 rw-p 00005000 30:03 11960485 /usr/X11R6/lib/libXp.so.6.2
6d9d6000-6d9e2000 r-xp 00000000 30:03 11960350
/usr/X11R6/lib/libXext.so.6.4
6d9e2000-6d9e4000 rw-p 0000b000 30:03 11960350
/usr/X11R6/lib/libXext.so.6.4
6d9e4000-6d9e8000 r-xp 00000000 30:03 11960370
/usr/X11R6/lib/libXtst.so.6.1
6d9e8000-6d9ea000 rw-p 00003000 30:03 11960370
/usr/X11R6/lib/libXtst.so.6.1
6d9ea000-6d9f1000 r-xp 00000000 30:03 11960409 /usr/X11R6/lib/libSM.so.6.0
6d9f1000-6d9f3000 rw-p 00006000 30:03 11960409 /usr/X11R6/lib/libSM.so.6.0
6d9f3000-6d9f6000 r-xp 00000000 30:03 11796510 /lib/libnss_dns-2.2.4.so
6d9f6000-6d9f8000 rw-p 00002000 30:03 11796510 /lib/libnss_dns-2.2.4.so
6d9f9000-6d9fe000 r--s 00000000 30:03 7653358
/opt/coldfusionmx7/lib/commons-logging-api-1.0.2.jar
6d9fe000-6d9ff000 r--s 00000000 30:03 7653436
/opt/coldfusionmx7/lib/webchartsJava2D.jar
6d9ff000-6da00000 r--s 00000000 30:03 7653437
/opt/coldfusionmx7/lib/wsdl2java.jar
6db00000-6dc76000 r--s 00000000 30:03 705545
/opt/coldfusionmx7/runtime/lib/webservices.jar
6dc76000-6dd6c000 r--s 00000000 30:03 705534
/opt/coldfusionmx7/runtime/lib/jrun-xdoclet.jar
6dd6c000-6de9c000 r--s 00000000 30:03 705540
/opt/coldfusionmx7/runtime/lib/oem-xdoclet.jar
6de9c000-6deef000 r-xp 00000000 30:03 6161135
/opt/coldfusionmx7/runtime/jre/lib/i386/libmlib_image.so
6deef000-6def0000 rw-p 00052000 30:03 6161135
/opt/coldfusionmx7/runtime/jre/lib/i386/libmlib_image.so
6def0000-6df38000 r-xp 00000000 30:03 11960368 /usr/X11R6/lib/libXt.so.6.0
6df38000-6df3c000 rw-p 00047000 30:03 11960368 /usr/X11R6/lib/libXt.so.6.0
6df3c000-6df50000 r-xp 00000000 30:03 11960352 /usr/X11R6/lib/libICE.so.6.3
6df50000-6df51000 rw-p 00013000 30:03 11960352 /usr/X11R6/lib/libICE.so.6.3
6df53000-6df68000 r-xp 00000000 30:03 7653443
/opt/coldfusionmx7/lib/libCFXNeo.so
6df68000-6df6d000 rw-p 00014000 30:03 7653443
/opt/coldfusionmx7/lib/libCFXNeo.so
6df6d000-6dfa1000 r-xp 00000000 30:03 328061
/usr/lib/libstdc++-2-libc6.1-1-2.9.0.so
6dfa1000-6dfad000 rw-p 00033000 30:03 328061
/usr/lib/libstdc++-2-libc6.1-1-2.9.0.so
6dfaf000-6dfb9000 r-xp 00000000 30:03 11796521 /lib/libnss_nisplus-2.2.4.so
6dfb9000-6dfba000 rw-p 00009000 30:03 11796521 /lib/libnss_nisplus-2.2.4.so
6dfbe000-6dfc1000 r--s 00000000 30:03 7653364
/opt/coldfusionmx7/lib/ib6addonpatch.jar
6dfc1000-6dfc9000 r--s 00000000 30:03 7653374
/opt/coldfusionmx7/lib/jaxrpc.jar
6dfc9000-6dfcc000 r--s 00000000 30:03 7046436
/opt/coldfusionmx7/wwwroot/WEB-INF/cfform/jars/jcert.jar
6dfcc000-6dfda000 r-xp 00000000 30:03 11796658 /lib/libresolv-2.2.4.so
6dfda000-6dfdc000 rw-p 0000d000 30:03 11796658 /lib/libresolv-2.2.4.so
6dffb000-6e000000 r--s 00000000 30:03 7653420
/opt/coldfusionmx7/lib/saaj.jar
6e000000-6e24f000 r--s 00000000 30:03 705546
/opt/coldfusionmx7/runtime/lib/wsconfig.jar
6e24f000-6e298000 r--s 00000000 30:03 7914203
/opt/coldfusionmx7/wwwroot/WEB-INF/lib/commons-collections.jar
6e298000-6e2b5000 r--s 00000000 30:03 7914202
/opt/coldfusionmx7/wwwroot/WEB-INF/lib/commons-beanutils.jar
6e2e4000-6e300000 r--s 00000000 30:03 7653353
/opt/coldfusionmx7/lib/commons-beanutils-1.5.jar
6ea00000-6ea94000 r-xp 00000000 30:03 7653444
/opt/coldfusionmx7/lib/libporting.so
6ea94000-6eab6000 rw-p 00093000 30:03 7653444

[Logan5555]

I have also applied the latest update level 3 patch to CFMX7

[ngergel]

Same problem for me with CFMX 6.1 Updater and RHEL ES 4. Same error with same logs. Don't know what to do. It hangs on at least once a day...

[xentrix]

By all accounts this is a JVM issue on Linux.

Here's a couple of things to try:
1) Add -Xint to your JVM arguments path. Outcome means stable system but it
has a performance hit, which may not be acceptable.

2) Drop the -XX:UseParallelGC from the jvm.config file in favour of
-XX:UseParNewGC

3) Set your min and max heap sizes to be the same.

I've seen reports of all of the above fixing the issue, though they may not
work for you.

Andy