CFMX7 Installation Woes (404 null)

[lakanen]

I'm trying to install ColdFusion MX7 to a brand new Windows 2003 server with
IIS for one of my clients.

I get one error when I install:

"Additional Notes: ERROR - standalone.xmlUnable to delete file
C:\CFusionMX7\WEB-INF\cfusion\lib\msapps.jar"

I have left the file there and I have also deleted it, but to no avail.

I have re-installed once. Each time, I have rebooted after installing. I
have run the GUI server config tool and IIS_connector.bat file as well.

I still cannot get ColdFusion to run. When I access any .cfm page, I get the
following:

"404 null"

And the title bar says "JRun Servlet Error".

I've called Macromedia, but they said installation support is only handled via
e-mail and someone will get back to me within one business day, but that means
Monday probably. I'd like to get this working today so I can start migrating
sites to the new server over the weekend.

One of the questions I had for Macromedia was to what degree are the
installation instructions/tips similar between MX6 and MX7. I'm guessing they
are pretty similar, but I don't want to make matters worse using solutions for
one version to fix another.

Am I missing something basic here?

I've read through the installing.pdf on the CD, but that doesn't offer and
clues either.

I'm really at my wit's end here and will appreciate any assitance you fine
folks can offer.

Thanks a lot!

-peter

[google@warcode.com]

I'm trying to install ColdFusion MX7 to a brand new Windows 2003 server
with IIS for a client.

I get one error when I install:

"Additional Notes: ERROR - standalone.xmlUnable to delete file
C:\CFusionMX7\WEB-INF\cfusion\lib\msapps.jar"

I have left the file there and I have also deleted it, but to no avail.

I have re-installed once. Each time, I have rebooted after installing.
I have run the IIS_connector.bat file as well.

I still cannot get ColdFusion to run. When I access any .cfm page, I
get the following:

"404 null"

And the title bar says "JRun Servlet Error".

I've called Macromedia, but they said installation support is only
handled via e-mail and someone will get back to me within one business
day, but that means Monday probably. I'd like to get this working
today so I can start migrating sites to the new server over the
weekend.

One of the questions I had for Macromedia was to what degree are the
installation instructions/tips similar between MX6 and MX7. I'm
guessing they are pretty similar, but I don't want to make matters
worse using solutions for one version to fix another.

Am I missing something basic here?

I've read through the installing.pdf on the CD, but that doesn't offer
and clues either.

I'm really at my wit's end here and will appreciate any assitance you
fine folks can offer.

Is there a step-by-step how-to manual or good non-macromedia FAQ or web
page that has some pointers?

Thanks a lot!

-peter

[ksmith]

Any notable errors in your Macromedia_ColdFusion_MX_7_InstallLog.log in the cf7
root directory? What about errors in the logs in cfusionmx7\logs and
cfusionmx7\runtime\logs.

If nothing obvious is in the logs, open the install incident.

[lakanen]

> Any notable errors in your Macromedia_ColdFusion_MX_7_InstallLog.log in the
cf7 root directory?

Only one, which I mentioned already:

"Additional Notes: ERROR - standalone.xmlUnable to delete file
C:\CFusionMX7\WEB-INF\cfusion\lib\msapps.jar"

I have left the file there and I have also deleted it, but to no avail.

> What about errors in the logs in cfusionmx7\logs?

There are no logs in that folder.

> and cfusionmx7\runtime\logs?

coldfusion-err.log has a bunch of stuff - this looks most relevant:

01/22 14:58:44 error Could not pre-load servlet: CFMxmlServlet
01/22 14:58:44 error Could not pre-load servlet: ColdFusionStartUpServlet
01/22 14:58:44 error Could not pre-load servlet: CfmServlet
01/22 14:58:44 error Could not pre-load servlet: CFSwfServlet
01/22 14:58:44 error Could not pre-load servlet: CFCServlet
01/22 14:58:44 error Could not pre-load servlet: FlashGateway
01/22 14:58:44 error Could not pre-load servlet: CFFormGateway
01/22 14:58:44 error Could not pre-load servlet: CFInternalServlet
01/22 14:59:38 error Requested resource 'null' (null) not found
01/23 06:09:33 error Requested resource 'null' (null) not found


coldfusion-event.log has a bunch of stuff - this looks most relevant:

01/22 11:04:41 warning No sessionSecret has been specified in jrun.xml.
Installing a self generated sessionSecret.
01/22 11:04:41 info No JDBC data sources have been configured for this server
(see jrun-resources.xml)
01/22 11:04:41 info Deploying enterprise application "Macromedia ColdFusion
MX" from: file:/C:/CFusionMX7/
01/22 11:04:42 info Deploying web application "Macromedia Coldfusion MX" from:
file:/C:/CFusionMX7/
01/22 11:04:42 error Error loading class for Filter CFCacheFilter: Filter is
disabled.

and then further down in the file:

01/22 11:04:42 user JSPServlet: init
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: CFMxmlServlet
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: ColdFusionStartUpServlet
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: CfmServlet
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: CFSwfServlet
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: CFCServlet
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: FlashGateway
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: CFFormGateway
01/22 11:04:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:04:42 error Could not pre-load servlet: CFInternalServlet
01/22 11:04:47 info JRun Proxy Server listening on *:51011
01/22 11:16:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:16:42 info coldfusion.bootstrap.BootstrapServlet
01/22 11:16:42 error Requested resource 'null' (null) not found
01/22 11:18:36 info coldfusion.bootstrap.BootstrapServlet
01/22 11:18:36 info coldfusion.bootstrap.BootstrapServlet
01/22 11:18:36 error Requested resource 'null' (null) not found


coldfusion-out.log has a bunch of stuff - this look most relevant:

Starting Macromedia JRun 4 (Build 84683), coldfusion server
01/22 11:04:39 warning Unable to open
C:\CFusionMX7\runtime/lib/license.properties
01/22 11:04:41 info JRun Naming Service listening on *:2920
01/22 11:04:41 warning No sessionSecret has been specified in jrun.xml.
Installing a self generated sessionSecret.


If you would like to download the logs in their entirety, you can here:

[url]http://www.platinumweb.com/coldfusion-runtime-logs.zip[/url]

Thanks for any help you can offer!

-peter

[kjuliff]

I have a similar problem. But my inmstallation, though the log says
successfully installed, won't get past "import settings" on administration
startup.

This is on a reinstall. Before that I was getting the 404 NULL message.

[Tom Jordahl]

lakanen,

With these kinds of errors in your CF/JRun startup log, your installation is
badly hose. I recommend uninstalling and starting over again.

--
Tom Jordahl
Macromedia Server Development

[lakanen]

Thanks, Tom. Here's the thing though. I've been working with Boby Thomas at
Macromedia support and last nite he had me manually un-install CF MX 7
following tech note tn_19187. Then I re-installed using the downloaded
installation file from Macromedia and I am still having the exact same problem.

Incidentally, the first time I downloaded the installation app from
Macromedia, it would not install and Boby said it might be corrupt. So I
deleted it and re-downloaded, did the manual un-install just to be safe. The
second time, it did instlal successfully, but I got the same error(s) when I
tried to access any .cfm files on the server..

I have now installed, un-installed and re-installed CF MX 7 5 times, twice
from the first CD we got, once from the downloaded installation file, once from
a second CD (the first time, we got two disk #1's and Macromedia sent a
replacement) and one more time from a second downloaded installation app.

What else can I do to get this installed?

Thanks for your help!

-peter

[Tom Jordahl]

If you are working with support, that is the best bet.

--
Tom Jordahl
Macromedia Server Development

[Telemedianer]

interesting thread, i am experiencing the same problem when i install CFMX
7.0.1 on linux (the eval version that is). On the same hardware CFMX 7.0.0 was
installing like a charme (eval) and now that i try to get the real serevr going
for the customer the installation fails with the above error. CF is already
ordered but after 2 days trouble shooting i start thinking of converting the
customer's apps to php, it would save us money in the end (for them oney of CF
license i can code quiet seom time!).

[mgainty]

I have the same error
It is apparent the install is missing a number of key class files embedded
within the jars
error Could not pre-load servlet: CFInternalServlet
is a very specific error message...
either the install has it or it doesnt ..
In these particular cases we discover the install available from Macromedia
A)does not specifically include CFInternalServlet.class
B)Has the class but fails to update the classpath to point to the jar which
contains it
Specific Question:
Which macromedia jar contains CFInternalServet?
Thanks,
Martin-