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changed ftp address and now Contribute crashes - Macromedia Contribute General Discussion

My client has used Contribute successfully for quite a while. However we moved her website to a new server and she changed the ftp address in the connection, but now she starts to edit a page, Contribute crashes and it comes up with the application not responding message. I told her to delete the connection and create a new one and she says that the same thing is still happening. However I'm able to connect and edit the site with Contribute without any problems, so am a bit stumped. She only started having this issue when she changed the ftp ...

  1. #1

    Default changed ftp address and now Contribute crashes

    My client has used Contribute successfully for quite a while. However
    we moved her website to a new server and she changed the ftp address in
    the connection, but now she starts to edit a page, Contribute crashes
    and it comes up with the application not responding message.

    I told her to delete the connection and create a new one and she says
    that the same thing is still happening.

    However I'm able to connect and edit the site with Contribute without
    any problems, so am a bit stumped.

    She only started having this issue when she changed the ftp address.

    Does anyone have any suggestions as to what she could try?

    Thanks
    Vix
    Vix Guest

  2. #2

    Default Re: changed ftp address and now Contribute crashes

    Further to my message - I'm now having the same problem as my client.
    I've run the ftpserverchecker and get a successful set of tests.

    using CS3.11 on Windows XP.

    Vix wrote:
    > My client has used Contribute successfully for quite a while. However
    > we moved her website to a new server and she changed the ftp address in
    > the connection, but now she starts to edit a page, Contribute crashes
    > and it comes up with the application not responding message.
    >
    > I told her to delete the connection and create a new one and she says
    > that the same thing is still happening.
    >
    > However I'm able to connect and edit the site with Contribute without
    > any problems, so am a bit stumped.
    >
    > She only started having this issue when she changed the ftp address.
    >
    > Does anyone have any suggestions as to what she could try?
    >
    > Thanks
    > Vix
    Vix Guest

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