Cold Fusion service stops unexpectedly

[Michele @ Shift4]

With Cold Fusion MX 7.0.2, the service stops unexpectedly. In doing this, the
WWW service stops, as well. I have not found a thing reagrding this problem.
This has been happening for a while, and on serveral of my servers. We run
Windows 2000 with IIS4.0. Adobe seems to not have a clue, which really bothers
me.

[ksmith]

You need to find out what is going on as your server stops or hangs. First,
confirm that coldfusion has really stopped. Turn on the internal JRun
webserver on one of your servers. Next time the site 'stops', try to connect
to coldfusion administrator using the internal webserver -
[url]http://localhost:8500/cfide/administrator/index.cfm[/url]. If this connection works,
then CFMX is actually still running. So, then it would appear your issue is
IIS or the connector between IIS and CFMX. Confirm you are running the latest
connector. Check the connector logs.

If cfmx has truly stopped there are several things to do:
[num]check the cfusionmx7\logs. Does the application or server log show lots
of errors just prior to the stoppage. Is the application log full of errors -
clean them up.[/num]
[num]check the cfusionmx7\runtime\logs for errors, especially just prior to
the stoppage[/num]
[num]Run [url]http://www.adobe.com/go/tn_18339[/url] - is there a common template running
in each of your traces during your hangs[/num]

What is your technical support incident number with Adobe? I will be glad to
work with that engineer. Email me your incident information directly.