Conflict with Window 2000 SP4?

[Catherine_Allsbury@adobeforums.com]

We have at least 12 Adobe forms on our company website. They have been working well for us for about three years. The forms are for use by company employees (travel requests, IT problem reports, etc.). Our employees have Windows 2000 SP 3 on their workstations, and use Internet Explorer 6.

Two weeks ago we reformatted and reloaded our web server.
The forms no longer work, even though we have installed the FDF Toolkit again.
The error message: “HTTP – Internal Server Error”.

The Web Server is running Microsoft Windows 2000, Service Pack 4. Previously, the server had Service Pack 3. Is that the problem?

We use active X to process the forms.
FDFacx.dll is in the folder C:\Winnt\System 32 on the server, and has been registered.
FDFtk.dll is in that same folder.

We use IIS version 5 on the server.

We have a file – FDFGateway.asp, with the following line of code:
Set FdfAcX = Server.CreateObject("FdfApp.FdfApp")
(This is the same FDFgateway program we have been using since Dec. 2002.)

The forms have a Submit button programmed to the URL for our website, and the FDFGateway.asp file on our server. The path mapping has not changed.

If we cannot get this resolved in the next day or two, I will have to write a new set of programs for each of these forms.
Any help will be greatly appreciated.

[matt__berg@adobeforums.com]

Not sure if you solved this issue yet, but we recently came across the same problem after recently applying some security patches.

To solve the problem, you need to give modify/write access rights to everyone for the defined TEMP folder on the server. Use this article as a reference: <http://support.adobe.com/devsup/devsup.nsf/docs/51445.htm>.

Thanks,

Matt Berg

[Matt Berg]

Not sure if you solved this issue yet, but we recently came across the
same problem after applying some security patches.

To solve the problem (at least on our end), we needed to give
modify/write access rights to everyone for the defined TEMP folder on
the server.

Use this article as a reference:
[url]http://support.adobe.com/devsup/devsup.nsf/docs/51445.htm[/url].

Thanks,

Matt Berg

[email]Catherine_Allsbury@adobeforums.com[/email] wrote in message news:<2cd11ea6.-1@webx.la2eafNXanI>...

> We have at least 12 Adobe forms on our company website. They have been working well for us for about three years. The forms are for use by company employees (travel requests, IT problem reports, etc.). Our employees have Windows 2000 SP 3 on their workstations, and use Internet Explorer 6.
>
> Two weeks ago we reformatted and reloaded our web server.
> The forms no longer work, even though we have installed the FDF Toolkit again.
> The error message: ?HTTP ? Internal Server Error?.
>
> The Web Server is running Microsoft Windows 2000, Service Pack 4. Previously, the server had Service Pack 3. Is that the problem?
>
> We use active X to process the forms.
> FDFacx.dll is in the folder C:\Winnt\System 32 on the server, and has been registered.
> FDFtk.dll is in that same folder.
>
> We use IIS version 5 on the server.
>
> We have a file ? FDFGateway.asp, with the following line of code:
> Set FdfAcX = Server.CreateObject("FdfApp.FdfApp")
> (This is the same FDFgateway program we have been using since Dec. 2002.)
>
> The forms have a Submit button programmed to the URL for our website, and the FDFGateway.asp file on our server. The path mapping has not changed.
>
> If we cannot get this resolved in the next day or two, I will have to write a new set of programs for each of these forms.
> Any help will be greatly appreciated.