Connection Key

[swarthmore website 1]

I have been using Contribute 2 to update my website.

Every so often I get "locked out" of a page- it says I (as a user) cannot
update a page- contact the administrator. So, the administrator resets and it
is ok.

Last week, I was "locked out" of the home page. Administrator is unable to
reset it.

We have done the following:
We changed it so that I am the administrator, but that did not work
We tried to import a new connection key, that did not work
Now I removed the website from my contribute software and tried to reestablish
the connection. This gives me the following error:
"this website is being administered with a newer version of contribute.
Contact this website's administrator". I cannot figure out how to get past
this!

Anyone available to help?

[andrewgriswold]

I keep getting the following prompt when I try to get access with a connection
key. I have tried many keys and get the same thing. Any ideas as to what to try
next?

Contribute

X Your role in this website is no longer valid. Please obtain a new
connection key file from this website's administrator."

[stuup]

I too am seeing this message on a client's computer I sent the connection key to.

I would really like to know if anyone has any ideas.

[wilsation]

Each time a user tries to edit a DW website via contribute they need to remove
the existing connection and set up a new one using the connection key before
they can connect to the site. I have recreated the connection settings in DW
and sent out the new key but the connection is still lost when the user closes
contribute. I've also tried setting up the connection manually but the result
is the same.
Any ideas anyone?

[riodelwad]

I'm a longtime Dreamweaver user and just installed Contribute CS4.

As a website designer / developer some of my clients want to do minor edits to
the websites I build them. I'm running a test to see what they must do, so I
setup a beta site on my server.

I created a "connection key" and sent it to a test client. She got it, but
when she double-clicks it, Vista says "what program opens this file?"

I have Contribute on my machine. Does the client need it too?? Sounds like a
dumb question, but I don't see anything in documention that covers this.

Thanks,

John

[riodelwad]

I'm a longtime Dreamweaver user and just installed Contribute CS4.

As a website designer / developer some of my clients want to do minor edits to
the websites I build them. I'm running a test to see what they must do, so I
setup a beta site on my server.

I created a "connection key" and sent it to a test client. She got it, but
when she double-clicks it, Vista says "what program opens this file?"

I have Contribute on my machine. Does the client need it too?? Sounds like a
dumb question, but I don't see anything in documention that covers this.

Thanks,

John

[ThinkInk]

Contribute is a client side program. It needs to be installed on your computer
and your clients computer. Communication with the webserver is done with FTP.
When your client installs Contribute, the program will run when she double
clicks the key.

[riodelwad]

Thanks for the reply

john

[Dominic Michael]

Yes, Contribute needs to be installed in the client machine to connect to the
site using the connection key. To get more clarity on Connection key please
have a look on
[url]http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16646[/url]