Professional Web Applications Themes

Connection Key Issues - Macromedia Contribute Connection Administrtion

I have a user for whom I've sent a connection key, when they try to use the key (i.e. opening the key in Contribute), they receive the following error: ------------------------------------------------------------------------------ Contribute could not verify your connection key. Please contact your administrator for assistance. (Server Error: Contribute cannot contact the website specified in the connection key. Please contact this website's Administrator for assistance.) ------------------------------------------------------------------------------ The user is in the same user group on the Windows server as all the other users of Contribute and they are using the correct login information. Any ideas on what could be going on?...

  1. #1

    Default Connection Key Issues

    I have a user for whom I've sent a connection key, when they try to use the key
    (i.e. opening the key in Contribute), they receive the following error:
    ------------------------------------------------------------------------------
    Contribute could not verify your connection key.
    Please contact your administrator for assistance.

    (Server Error: Contribute cannot contact the website specified in the
    connection key. Please contact this website's Administrator for assistance.)
    ------------------------------------------------------------------------------

    The user is in the same user group on the Windows server as all the other
    users of Contribute and they are using the correct login information.

    Any ideas on what could be going on?

    Compmouse Guest

  2. #2

    Default Re: Connection Key Issues

    I have a similar problem.

    I am working with a user who has a Mac; I have a PC. We are both using
    Contribute 2.

    I sent him a connection key together with the password.

    When he clicked on the key and entered the password, he got the following
    error message:

    --------------------------------------------------------
    Your login or password is incorrect. Please check your connection information
    or contact your administrator.
    --------------------------------------------------------

    I went round to enter in the password myself to make sure it was entered
    correctly and I got the same error message.

    However when I click on the connection key on my machine and enter the same
    password, I have no problems re-setting the connection.

    Does anyone have any ideas about what's going wrong?

    Thanks in advance.

    franm Guest

  3. #3

    Default Re: Connection Key Issues

    Same problem here. I have a user who cannot connect and is receiving the same
    errors already stated. The user has tried installing Contribute on a second
    computer to see if that resolves the problem, but it didn't.

    Also, another user for the same site can connect successfully.

    We're using Contribute 4.

    mhenny Guest

  4. #4

    Default Re: Connection Key Issues

    I forgot to add that we're using Contribute 3
    Compmouse Guest

Similar Threads

  1. Connection Issues
    By maszsam in forum Adobe Dreamweaver & Contribute
    Replies: 7
    Last Post: February 22nd, 11:04 AM
  2. Connection issues in LAN and FTP choices
    By KJSCRI in forum Macromedia Contribute General Discussion
    Replies: 4
    Last Post: December 21st, 09:00 PM
  3. RDS Connection Issues
    By drmaves in forum Dreamweaver AppDev
    Replies: 0
    Last Post: March 2nd, 05:32 AM
  4. Net::lDAP Connection issues with SSL
    By Cam Penner in forum PERL Modules
    Replies: 1
    Last Post: November 3rd, 11:09 PM
  5. Connection issues to IDS 9.3/9.4 on W2K
    By Sean Kelsey in forum Informix
    Replies: 2
    Last Post: October 7th, 08:54 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139