console freezes when running a menu script that uses oash...

[Abid Khan]

[email]foz_67@hotmail.com[/email] (foz_67) wrote in message news:<8a247e46.0307161103.8684df4@posting.google.c om>...

> Hi there,
>
> We have been running the same Menu (oash) script using point and pick
> options for a few years now. Till recently, everything has been
> working perfectly.
>
> We have several servers out in the field that have the same install,
> supplements, and patches and on the same model Dell server and using
> the same script.
> Open Server Enterprise 5.0.6 with the following supplement and
> patches. rs506a/oss629a/oss635a/oss636a/oss639a/oss640a/oss642a/oss643a/oss645a/oss648a
>
> The issue is that the console will periodically freeze when running
> the script or moving around in the script. Of our last 4 server
> setups (all using identical menu script and have the exact same setup)
> 3 of them are having the issue.
> If we don't use the script everything is fine. But Point and Pick is
> pretty handy for a menu script so we'd like to get this resolved.
>
> Some more info on symptoms that we see...
> - Keyboard seems like it goes dead... can't even turn off and on the
> Num Lock or Caps Lock keys.
> - can still telnet in and use the menu script without any problem.
> - can still use wyse terminals through the digiboard and use the same
> script without any problem
> - can still use dialup to get into the server and use the same script
> without any problem.
> - sometimes it happens when I first start the script, sometimes it
> happens after you've moved the through the menu a bit, sometimes you
> can go through any menu item you want and it works fine.
>
> I can make this happen about 70% fo the time, but as a note, this ONLY
> happens on the console and not on any other type of terminal or
> session.
>
> My TERM is scoansi and it still happens using ansi.
>
> My questions...
>
> Can this be a termcap or terminfo problem? Although no changes were
> made to them and it was just a standard install of Open Server.
>
> Has anyone had any issues with oash that seems related, causing the
> console to freeze?
> I'm thinking it might be a problem with oainit or oadeinit but if so,
> then why wouldn't it happen on a wyse terminal or telnet session?
>
> Thanks in advance,
> Don

Hello Don,

Let's find out some more info, does the new hardware is different then
the old HW you used in the past, make/model, Is the video card is
different or may be using a different chip set, how about the keyboard
Is it different then the old ones, may be smaller in size if so can
you try a older keyboard just for testing purposes.

Abid

[foz_67]

Thanks for the reply Abid.

Well, for the Dell servers that we have out there are the same and we
have a few of them out there that haven't had this issue.
The other servers out there are older, some NCR S10's and S28's and
some Touch generic servers.
I never thought about trying a different keyboard. I'll give that a
shot.

I started to think maybe OASH had changed and didn't recognize oainit
and oadeinit the same way. But I did see on SCO's site that 5.0.6 has
an updated Console Driver. Maybe that driver is what's causing this.

Thanks again.
Don.


[email]akhan@att.net[/email] (Abid Khan) wrote in message news:<28fccfbb.0307170531.36034b63@posting.google. com>...

> [email]foz_67@hotmail.com[/email] (foz_67) wrote in message news:<8a247e46.0307161103.8684df4@posting.google.c om>...

> > Hi there,
> >
> > We have been running the same Menu (oash) script using point and pick
> > options for a few years now. Till recently, everything has been
> > working perfectly.
> >
> > We have several servers out in the field that have the same install,
> > supplements, and patches and on the same model Dell server and using
> > the same script.
> > Open Server Enterprise 5.0.6 with the following supplement and
> > patches. rs506a/oss629a/oss635a/oss636a/oss639a/oss640a/oss642a/oss643a/oss645a/oss648a
> >
> > The issue is that the console will periodically freeze when running
> > the script or moving around in the script. Of our last 4 server
> > setups (all using identical menu script and have the exact same setup)
> > 3 of them are having the issue.
> > If we don't use the script everything is fine. But Point and Pick is
> > pretty handy for a menu script so we'd like to get this resolved.
> >
> > Some more info on symptoms that we see...
> > - Keyboard seems like it goes dead... can't even turn off and on the
> > Num Lock or Caps Lock keys.
> > - can still telnet in and use the menu script without any problem.
> > - can still use wyse terminals through the digiboard and use the same
> > script without any problem
> > - can still use dialup to get into the server and use the same script
> > without any problem.
> > - sometimes it happens when I first start the script, sometimes it
> > happens after you've moved the through the menu a bit, sometimes you
> > can go through any menu item you want and it works fine.
> >
> > I can make this happen about 70% fo the time, but as a note, this ONLY
> > happens on the console and not on any other type of terminal or
> > session.
> >
> > My TERM is scoansi and it still happens using ansi.
> >
> > My questions...
> >
> > Can this be a termcap or terminfo problem? Although no changes were
> > made to them and it was just a standard install of Open Server.
> >
> > Has anyone had any issues with oash that seems related, causing the
> > console to freeze?
> > I'm thinking it might be a problem with oainit or oadeinit but if so,
> > then why wouldn't it happen on a wyse terminal or telnet session?
> >
> > Thanks in advance,
> > Don

>
> Hello Don,
>
> Let's find out some more info, does the new hardware is different then
> the old HW you used in the past, make/model, Is the video card is
> different or may be using a different chip set, how about the keyboard
> Is it different then the old ones, may be smaller in size if so can
> you try a older keyboard just for testing purposes.
>
> Abid