Contribute 4 crash on editing drafts

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  1. #1

    Default Contribute 4 crash on editing drafts

    Has anyone else encountered this problem - and preferably found a fix for it?

    We've just set up Contribute 4 for a new client (site: [url]www.almaplace.com[/url]).
    However, if they Edit a page, then "Save for later", when they go back to edit
    that draft (either from the pop-up message at the top of the page, or via the
    draft console), 9 times out of 10 Contribute crashes. You click on the link to
    the draft, get the briefest flash of Contribute starting to edit the page, then
    Contribute simply closes down instantly and with no warning. This typically
    doesn't happen the first time you try to edit the draft, but by the second or
    third time Contribute just quits.

    I've been able to reproduce the bug on my Contribute 4 on Win XP, so I'm
    confident it's not just their PC. I'm guessing it's a problem with the site
    somewhere, either related to the CSS (full CSS layout) or possibly the PHP
    (there are includes within the pages)? Has anyone encountered a similar problem
    or know of any fixes I could try? I've seen a similar bug reported here
    ([url]http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=55&catid=2[/url]
    90&threadid=1204517), but the suggested fix doesn't apply to this site as we
    don't have the CSS white-space property anywhere.

    I've been able to edit fine in Contribute 3, but the CSS layout is majorly
    messed up in 3 and so we need to use version 4 or CS3 (when it's finally
    released) .

    SDennis Guest

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  3. #2

    Default Re: Contribute 4 crash on editing drafts

    Is there video on the page? I had to downgrade to Contribute 3 because 4 crashes when I add video to a page and support wasn't able to help me.
    Simon_Z Guest

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