Contribute does not start

[Bill_WTC]

Contribute CS3 does not start from the browser "Edit in Contribute" button or
from the Start Programs menu. It used to start but no longer. Dreamweaver and
the other Adobe products all start and run fine.

I had initially downloaded and installed the Contribute trial version. I
subsequently bought and installed the Web Premium CS3 package that includes
Contribute. I believe Contribute still worked after that but I'm not certain.

I tried re-installing Contribute which did not help. I just spent 2 hours
deactivating, uninstalling and then re-installing the whole Web Premium
package, this did not correct the problem either.

Any ideas?

[mkgupta]

Hi Bill,
I guess you would have uninstalled the Contribute trial version before installing the Web Premium suite. If not can you please try the same?
Thanks,
Manoj

[Bill_WTC]

[q]Originally posted by: mkgupta
Hi Bill,
I guess you would have uninstalled the Contribute trial version before
installing the Web Premium suite. If not can you please try the same?
Thanks,
Manoj[/q]

Thanks for the response Manoj. I'm pretty sure I did uninstall the trial
version first.

Guess the next thing I'll try is uninstalling everything again. This time I
won't have it save Preferences and connection settings. Hopefully that will get
rid of more (all - I hope) registry settings. I'll let you know the outcome.

Luckily I don't have this problem on my desktop, just the laptop. I can still
see the functionality of Contribute to help coach my content provider.