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Contribute Failing to Launch Groupwise - Macromedia Contribute General Discussion

I have a client that is using Contribute to maintain a site that I built for them. They use Groupwise for their email client. One user (on a Windows 2000 machine) is having trouble. Whenever they go to send a draft, Contribute fails to launch Groupwise, however their web browser finds it and launches it when email links are pressed. Doesn't Contribute simply launch the system's default email app? Is there a way I can tell Contribute what email client to use? Or is there another way to resolve this?...

  1. #1

    Default Contribute Failing to Launch Groupwise

    I have a client that is using Contribute to maintain a site that I built for
    them. They use Groupwise for their email client. One user (on a Windows 2000
    machine) is having trouble. Whenever they go to send a draft, Contribute fails
    to launch Groupwise, however their web browser finds it and launches it when
    email links are pressed. Doesn't Contribute simply launch the system's default
    email app?

    Is there a way I can tell Contribute what email client to use? Or is there
    another way to resolve this?

    invid23 Guest

  2. #2

    Default Re: Contribute Failing to Launch Groupwise

    Hi invid23

    I cannot use GroupWise with Contribute 2 or 3 when sending keys - I have to
    use Outlook Express :o. Using GW stalls Contribute.

    Whatever's set as default E-mail in IE seems to be what CT uses.

    Nicky 1

    Nicky1 Guest

  3. #3

    Default Re: Contribute Failing to Launch Groupwise

    I'm having a related problem with one of our clients. She uses AOL; on her
    system, when I trained her, Contribute launched Outlook Express (which is fine,
    as long as the messages get sent we didn't care). But now it's not launching
    anything.

    I've asked her to try making sure that OE is launched before she tries to send
    drafts. No word back yet, but I regard that as a long shot.

    escoles_bcm Guest

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