Contribute login error

[jklawson]

Hello,

I've recently been tasked with taking care of a contribute server that I did
not install. Yesterday I reset the admin password for the administrative
interface at [url]https://host:8900/contribute/admin[/url], after that I restarted
contribute.

Now when users attempt to log in using the contribute client they get the
error "Error in readKeyFile decryptKey decryptKey(). Error Given final block
not properly padded" as seen here:

[url]http://www.lhsc.on.ca/~lawsonk/login_error.jpg[/url]

Authentication is configured to use LDAPS and authenticate against a Novell
LDAP server. We upgraded the server that contribute runs on about 2 months ago,
at that time all we had to do was start the contribute server and everything
worked. As far as I know nothing has changed since then but the restart
yesterday broke client authentication for some reason.

Keith

[jklawson]

This problem ended up being a due to Contribute finding the wrong version of
openssl libraries at runtime. I'm running Contribute on Solaris 10 which has
the following Sun distributed openssl libraries:

/usr/lib/AdobeReader/Reader/sparcsolaris/lib/libssl.so
/usr/lib/AdobeReader/Reader/sparcsolaris/lib/libssl.so.0.9.6

and

/usr/sfw/lib/libssl.so
/usr/sfw/lib/libssl.so.0.9.7

Since /usr/lib was before /usr/sfw in the runtime library search path
contribute was using the 0.9.6 version of the library. When I changed the
search path so it found the 0.9.7 version authentication started working again.

My runtime link path now looks like this on Solaris 10:

crle -c /var/ld/ld.config -l /usr/sfw/lib:/opt/lib:/opt/mysql/lib:/lib:/usr/lib

I've opened a call with Adobe technical support in hopes that they'll fix this
bug (at least throw a warning if openssl libs are wrong version).

Keith.