Also, using Windows Vista Home Premium
HELP! I've installed Contribute; seemed to be no problems, no errors, etc. When I try to launch the program I get a blue rectangle "Adobe Contribute CS4 version 5.0", it "thinks" for awhile then just goes away. If anyone has a suggestion I could try that would be awesome. I've wasted hours working on this. I've already tried uninstalling, reinstalling, etc. Thanks, Kerrie:frown;...
HELP! I've installed Contribute; seemed to be no problems, no errors, etc. When
I try to launch the program I get a blue rectangle "Adobe Contribute CS4
version 5.0", it "thinks" for awhile then just goes away. If anyone has a
suggestion I could try that would be awesome. I've wasted hours working on
this. I've already tried uninstalling, reinstalling, etc.
Also, using Windows Vista Home Premium
maybe this post will help you further:
Any suggestions from that post:
Uninstall flash player.
Disable all but the system fonts.
? Launch Contribute without any Network i.e. no LAN connection and Wireless
? Click on the "Don't show again" check box at the Contribute start page.
? Enable the network and re-start Contribute, it will come up showing the
index page of the connection instead of your start page.
? In case you want to go the start page anytime please click "Contribute start
page" icon on the top right hand side.
How do you disable system fonts.
I think that was a Mac-users solution, but you have XP, have you tried all other suggestions in the post and the rest of the forum?
I have Vista (unfortunately), yes I have mostly tried everything, however, I fear I am not knowledgeable enough to carry out all suggestions.
For starters you can disable your connection to the LAN/Internet, by simply
removing the network cable from your computer. Now try to start Contribute. If
this works you will then have to make the 'contribute start page' not showing
up again and you can make the left console (with the drafts and help) invisible
by clicking the little arrow in the middle of the pane (it will move to the
left). This way Contribute will not connect to adobe (which is a bad and
unneccesary thing they implemented..., and makes people doubting to use the
program any longer...)
When you succeeded in doing this, you close Contribute, you reconnect your
cable to the computer and wait for the connection to be active again and then
try to start Contribute again.
I would suggest getting someone with the right knowledge to look at it
(inperson or online), but since you are on the forum looking for solutions I
think maybe you don't know such a person. I do not know how to help you any
further without being able to see what's happening on your computer. Maybe
someone else in the forum has any more ideas?
i have just yesterday bought the product contribute cs4 and paid my computer
man to install it.he has now spent 5 hours trying to get it to run, all the
computer signs are stating the computer is fine and there is nothing wrong but
all we get is a logo blue screen and that is all nothing seems to function
further than the first screen, as with other users on the forum site. why
doesn't the programe run on my computer. this is the same problem you seem to
have had kerrie, has it been solved yet?. i will try the website again and put
the problem onto the forum to see if I get a reply
If you have installed Contribute on Mac and if the safari version is 3.2.1,
please follow the workaround provided in the thread mentioned below.
I am having the same problem as keyboardbrian, Has anyone found the solution or
the cause of this problem?
I have spent hours on the phone with Adobe support, with no cure, and a
straight week waisted trying to figure this out! HELP!!!
I am REALLY not happy with Adobe... and after reading all the blogs about this
exact problem, neither are allot of other users. After repeatedly being told
yesterday by Customer Support that a "Senior Engineer" would be "calling me
back in one hour" no one ever called me back, even after several more calls to
tech support today.
The reason I say all this is, I don?t think they have a solution to this
problem... I also have tried every suggestion on their site, and many not on
If anyone figures it out please post back, and I'll do the same.
I manage my schools intranet and all the staff have Contribute on their (mac)
laptops. I convinced the school to upgrade to a site license of CS4 Master
Collection at CONSIDERABLE cost (4 zero price!). The product is so flakey that
the IT dept. will not roll it out and it is essentially sitting on the shelf.
Contribute CS4 just will not load. I have tried all the tricks but have
managed to only get a few more seconds before the inevitable crash - I think we
have managed to get an xp box working. As such we use the very slow CS3, but
it does work. How do you do business this way?
I'm returning the product, I'm done messing with it; I'm sure I've wasted 20 hours or more trying to figure it out. I'm learning how to edit without it.
I downloaded the trial for Contribute CS4 and tried to get it to launch in
Vista on a 3GB Core 2 Duo computer and it just wil not launch, so I wonder how
Adobe expect me to sell this product to my customers? We are a retail outloet
and can sell many copies of Contribute if only Adobe would let us know here in
this forum how to get it running in Vista. Microsoft say that it is compatible
with Vista but it just does not launch.
Is anybody from Adobe listening? I can't even get support for this even
though we're a shop!!! Adobe's support should be available to people who want
to buy the product but cannot get the trial version working.
I Hope Adobe Hears This Loud and Clear
YOUR PROUCT S!!! And even worse is YOUR LOUSEY TECH SUPORT!!!!!!! I have
been told every day for a week that I would get a call back from a "Senior
Engineer" in 1 hour. I am through with your TERIBLE PRODUCT & YOUR LACK OF
For those of you considering this product, DON?T!
P.S. Don?t bother calling me back when you do finally fix this kipper.
Issue: Contribute CS4 hangs when launching on Mac OS 10.5.x when using Safari
Reason :This is due to a change in the WebKit behavior while working with
Safari version 3.2.1.
Please install the latest Contribute CS4 update for Mac by going to Help->
Update in Contribute CS4 or Bridge CS4.
In case if you are not able to go to Help-> Update in Contribute CS4 because
it hangs on launch please delete the file "dynswfloader.swf" from
"Applications\Adobe Contribute CS4\Configuration\Content\CCwelcome\Assets" and
"[user]\Library\Application Support\Adobe\Contribute CS4\[language
code]\Configuration\content\CCWelcome\Assets" and re-launch Contribute.
Please note that to fix the above issue, the rendering of any active content
like swf, flv, mpg, mpeg, mov etc. is blocked in the Contribute browse mode on
10.5.x with Safari 3.2.1. However the active contents will render in the
Contribute Edit mode.
This update also includes the Firefox 3 plug-in which allows you to use
Contribute In-Browser Editor plugin in Firefox 3.
"I downloaded the trial for Contribute CS4 and tried to get it to launch in
Vista on a 3GB Core 2 Duo computer and it just wil not launch,......"
Can you please check you free space in your C drive? Please make it free more
than 1 GB.
I have removed the files but contribute does not stay open for long enough to
load. Is there another way to download the update. I am assuming that I am up
to date anyway as adobe updater is always downloading something!!!
Funny though I have a work colleague who has an identical operating
environment and computer (MBP 4Gb osx 10.5.6) and her version seems to run (not
that I have used it for any length of time however).
I seem to have this exact problem with a newly installed Version 4.1 (CS3?)
The 5.0.2 core does not work on this version I assume. I have also run all the
updates and no luck. The beach ball still spins. I have the same OSX and Safari
Is there a fix that needs to be passed down to this version too?
I am a little tired of trying to get around this.