corrupt file? file not compatible

[Danny_Smythe@adobeforums.com]

Try renaming the file before opening. It's a pain, but sometimes it works. Leave off the file extension.

[Ann_Shelbourne@adobeforums.com]

Why would leaving the file extension off make any difference?

Just SaveAs to a new name as a .psd.

You might also try to open the file from inside Illustrator.

[Ramón_G_Castañeda@adobeforums.com]

Well, it's kind of hard to do a "Save As" if they can't open the file to begin with. :)

Michael hasn't been back yet, so we don't know if the network issue is at play here.

[Ann_Shelbourne@adobeforums.com]

Er …… Quite!!
:~O