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Could Not Complete your request because the file is not compatible with this version of photoshop - Adobe Photoshop & Illustrator

I keep getting this error when trying to open my files that I saved out with CS. What can I do to remedy this situation because it is stopping me from completing valuable work....

  1. #1

    Default Could Not Complete your request because the file is not compatible with this version of photoshop

    I keep getting this error when trying to open my files that I saved out with CS. What can I do to remedy this situation because it is stopping me from completing valuable work.
    philip_watson@adobeforums.com Guest

  2. #2

    Default Re: Could Not Complete your request because the file is not compatible with this version of photoshop

    Are you by any chance saving over a network?
    Ramón_G_Castañeda@adobeforums.com Guest

  3. #3

    Default Re: Could Not Complete your request because the file is not compatible with this version of photoshop

    no network. This is on my own internal drive, does anybody know whats going on. im using 10.3.3
    philip_watson@adobeforums.com Guest

  4. #4

    Default Re: Could Not Complete your request because the file is not compatible with this version of photoshop

    Philip,

    Any non-Unix characters in the name of the file or in anything in the path (folders, drives)? Use only numbers and the letters of the English alphabet.

    Otherwise it's time to trouble shoot your Photoshop installation, OS installation and hardware.
    Ramón_G_Castañeda@adobeforums.com Guest

  5. #5

    Default Re: Could Not Complete your request because the file is not compatible with this version of photoshop

    Oh, and get rid of anything with the Norton name on your drive.
    Ramón_G_Castañeda@adobeforums.com Guest

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