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Slance #1
Crash when editing a Password Protected page
I have an issue with a Mac user that is trying to edit a site I created. Some
folders on this site are password protected ? meaning that pages on the site
require user names and passwords to be entered for them to be viewed by web
surfers. This user can log on and edit parts of the site that are not password
protected but when he navigates to a folder that is, and chooses a page to
edit, his computer locks up. Normally, when one of my PC users chooses a page
to edit that requires a password, from within CT, they are presented the
security window and prompted to enter the info. Once entered, CT allows assess
to the page for editing as normal.
Anyone know why the Mac is locking up when this user tries to edit a page with
a password?
This user can ?surf? the site with their version of Safari or Firefox and
view password protected pages ? just not from within CT
We are using CT CS4
Slance Guest
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Dominic Michael #2
Re: Crash when editing a Password Protected page
Hi,
Are you hitting this problem, while browsing to the password protected site
through Remote File Browser, by Clicking the Choose button in the top right
side? Did you tried directly browsing to the password protected site directly
in the Contribute Browser?
Thanks.
Dominic Michael Guest
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Slance #3
Re: Crash when editing a Password Protected page
The error occurs when they use the choose button. And, that is currently the
only way to get access to those pages since all of the password protected pages
do not have direct links. These page links are sent out via email ( with un and
pw info ) so clients can get direct access.
I do not know if he has tried typing the url directly in the address bar ( can
that even be done ?)
The only thing else I've learned is that he is running OS 10.4.11.
Thanks for responding.
Slance Guest



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