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crash when opening Mac ID CS file on Win ID CS - Adobe Indesign Windows

Hello I try to open a doent written on MacOSX (iBook, 10.3.5, InDesign CS 3.0.1 august) on Indesign for PC (WinXP, Indesign CS 3.0.1 (august). It works fine until I click somewhere in the doent. Then ID dissapears immediately. If I reopen InDesign, it recovers the the file but crashes again if I click again. To change fonts via "Change Font" does not work, too. And if I try the "InDesign Excange File" the windows version sais it isnít a valid "InDesign Excange File". Any suggestions? Georg Seifert...

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  1. #1

    Default crash when opening Mac ID CS file on Win ID CS

    Hello

    I try to open a doent written on MacOSX (iBook, 10.3.5, InDesign CS 3.0.1 august) on Indesign for PC (WinXP, Indesign CS 3.0.1 (august). It works fine until I click somewhere in the doent. Then ID dissapears immediately. If I reopen InDesign, it recovers the the file but crashes again if I click again. To change fonts via "Change Font" does not work, too.

    And if I try the "InDesign Excange File" the windows version sais it isnít a valid "InDesign Excange File".

    Any suggestions?

    Georg Seifert
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    Georg_Seifert@adobeforums.com Guest

  2. #2

    Default crash when opening Mac ID CS file on Win ID CS

    How are getting the file from the Mac to the Windows machine? And then,
    how are you opening the file?

    I'm grabbing at straws, but to be honest, it sounds like a font problem.

    Bob

    Bob_Levine Guest

  3. #3

    Default Re: crash when opening Mac ID CS file on Win ID CS

    I don't believe its a font issue. I have the same problem (Mac CS files to Win CS, and yes, I've installed the updates). Even in files where it does not prompt a font issue I have the same issue described above - shutting down as soon as I try to select something from the layout. Also, I tried to save the file with a new name and then open it, but it had the same problem.

    Help would be greatly appreciated.
    Taylor_L@adobeforums.com Guest

  4. #4

    Default Re: crash when opening Mac ID CS file on Win ID CS

    Oh, and regarding your question about how the files are being transferred... I'd burned then all to a cd, then copied them onto my PC. They are recognized as CS files, with the correct extension.
    Taylor_L@adobeforums.com Guest

  5. #5

    Default crash when opening Mac ID CS file on Win ID CS

    I'm on Windows here. If you want to e-mail one of the problem files
    (less than 7 megs), I'll try to open it and see if I get the same result.

    Bob (rjlevine<AT>verizon<DOT>net)

    Bob_Levine Guest

  6. #6

    Default crash when opening Mac ID CS file on Win ID CS

    I got the file and substituted Futura, which the doent asked for with
    Futura BT. No problems here, so I suspect there may be a font issue.

    Bob

    Bob_Levine Guest

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