Crop tool

[Mon Lumm]

I have Photoshop 7. When I tried to use the Cropping tool, the image was frozen and window was locked up. Would anyone help!

[Colin Walls]

Can you please describe exactly the sequence of steps. At what point did it "freeze"?

[Chris Cox]

Windows was locked up?

Please read the FAQ.

[Mon Lumm]

Hi Colin and Chris;
Thank you for your replies.
Here were the steps:
1. Photoshop 7 was turned on.
2. A print size of 11x14 inches was
selected. Saved as #1.
3. A photo was brought on and color
and other adjuctments made.
4. Cropping tool was selected, mouse was
clicked and dragged to crop out a
small bottom part, as soon as the mouse
was let go, the image was frozen, the
Photoshop working window was locked up
dead. The mouse stood still.
At this point all I could do was to restart the computer.
Thank you again for your help!
Mon Lumm

[dave milbut]

mon, like chris said:

Mathias Vejerslev "Computer locks up, shuts down, or reboots while running Photoshop" 6/5/03 4:49pm </cgi-bin/webx?50@@.ef47fb1/1>

[Stephen Foley]

I also have trouble with the crop tool. I'm running Photoshop 6 on Windows XP with an Athalon xp processor. After I create an initial selection, the drag points in the middle of an edge of the bounding box are missing. I cannot crop a square selection either straight vertically or straight horizontilly, only diagonally, or rotationally. I did not have this problem when running Windows 98 on an Intel machine.

Window locked up on me as well when trying desperatly to get the crop tool to do what I wanted. Needed a hard boot to get going again. I ran Norton Windoctor and only found an error for an invalid shortcut.

Are there any known common problems with running Photoshop 6 on Windows XP. Is anyone else having this same crop problem?

[dave milbut]

Are there any known common problems with running Photoshop 6 on Windows
XP.




apparently on your system there are... READ THE FAQ it's been pointed out 3 times in this post!

[James Burton]

I have exactly the same difficulty as Stephen Foley as far as the crop tool in Windows XP is concerned - *After I create an initial selection, the drag points in the middle of an edge of the bounding box are missing. I cannot crop a square selection either straight vertically or straight horizontilly, only diagonally, or rotationally* This problem is far from resolved - I'm running PhotoShop 7.

The response from dave milbut is deeply unhelpful...not to say abrupt...I can see no mention of these difficulties in the FAQ despite searching and re-searching with different keywords. Perhaps dave would like to point us lesser mortals in the right direction - preferably in lower case.

[dave milbut]

james...

The response from dave milbut is deeply unhelpful...not to say abrupt...




no it wasn't... both prior users mention windows locking up.

from initial post:

the image was frozen and window was locked up




from post #5:

Window locked up on me as well when trying desperatly to get the crop
tool to do what I wanted. Needed a hard boot to get going again.




If windows locks up under xp it's a hardware problem. that's addressed in the FAQ. Chris Cox (PS designer) told the user to check the faq for the computer locks up topic. I even linked to the specific topic in my post #4 in case the user was unable to locate it. In post #6 i reiterated the need to read that topic. Abrupt? Maybe. Unhelpful? No. When another user posted the same question and hadn't read or didn't understand the previous answers.

Are you locking up completely? If so you have bad hardware and I ask you (kindly - pretty please - there better?) to please read the Frequently Asked Questions response provided in that link. Now refrenced for the FOURTH time in this thread.

If you are NOT locking up (windows freezing, requiring a cold reboot), you don't have the same problem as the other 2 users and you should start a NEW thread detailing YOUR problem instead of blasting the regulars who are trying to help here as "deeply unhelpful".

BTW, if you're NOT locking up, have you checked the option bar when using the crop tool and made sure there are no paramaters left in there? You can hit the clear button in the option bar with the crop tool selected to make sure everything to do with the crop tool is reset/cleared to defaults.

Another general PS wierdness fix is to reset the prefrences. That's also detailed in the FAQ section in case clearing the option bar doesn't work.

Thanks for the insult. Next time I'll try to be nicer.

dave

[James Burton]

well it wouldn't hurt...

Yeah, its a reset defaults situation.
I'll try to be thread specific in future.
Mon Lumm and Stephen Foley came up in the same FAQ search and I just posted a reply.
Craven apologies for breach of etiquette.
Gave me a chance to sort it myself instead of bleating for help from you seasoned regulars.
OK here's how it goes:
Open an image in PP7.
Click on crop tool.
If the bounding box limits seem not to have central handle you cannot create the cropping area you require.
Just a half of the image or so?
This is what you do (in XP anyway) to put things right.
Go up top right>click cancel current crop operation - this gets rid of the bounding box.
Go up top left>click the crop symbol, then the blue arrow to access the drop down list of tool options.
Click *restore tool defaults* and you're good to go.
THAT's helpful.
Bye.

[YrbkMgr]

This is insane. Dave is a regular contriubtor that does little more than donate time, for free to help folks with photoshop and non-photoshop questions. All of us get annoyed when we point to an answer provided by GOD (Chris Cox) and everyone blows it off, saying "that's not it".

Then someone comes along and asks the same question in the thread as the previous questions, and expects the answer to be different.

Even if he's not right (and he usually is), shame on you. Call Adobe Customer Service then and PAY for your answers.

[dave milbut]

You're a good man Tony... thanks, but I didn't take it to seriously. Like you always say... Peace.

dave

(and like my mom used to say: "Put sugar in what you say and salt in what you hear.")

[Stephen Foley]

James that was awesome. Very simple and to the point, and it worked. The main issue was cropping anyway, not all this crashing stuff.

I think it's a little different in PS 6. I just right clicked the crop tool in the options bar and selected reset tool, and that was it.

Users should keep in mind that occasionally there are newbies such as myself that haven't even partaken in discussion groups, let alone the PS group.

Thanks again James.

[dave milbut]

The main issue was cropping anyway, not all this crashing stuff.




that's great, but if xp is locking up - ever - you have a hardware problem that's not going to get any better.

sorry i was a bit abrupt stephen, but even newbies usually read the previous posts in a thread before they post to it. you said you were locking up and that you had windows xp. those 2 facts together point to a hardware failure in your system (per that faq thread). ram, cpu, mobo or other. but it exists. ps was just exposing it. it WILL be back if you don't get your system checked. and it WILL happen more and more frequently with different operations until you find and fix the failing componant(s).

"You can't always get what you want. But if you try sometimes, you get what you need."

I'm done.

sorry if I rubbed anyone the wrong way here. just trying to help.

dave