Damaged files that cannot be repaired in Adobe

[Sandra_Stricker@adobeforums.com]

I have a damaged file and I want to know if there is a utility out there that will fix the damaged file so we can open the file. Does anyone know of a utility that will do this? Does anyone know how to force a damaged file to open?

Thanks,

Sandra Stricker

[Jonathan_H@adobeforums.com]

How is the file damaged? What error message do you get if you try and open the file?

Where did the file come from?

If you received the file by email then ask the sender to resend the file having zipped it first. This should maintain the integrity of the file in transit.

[Sandra_Stricker@adobeforums.com]

The message that Adobe displays while attempting to open the file is that "There was an error opening this document. The file is damaged and could not be repaired." The pdf came from one of our clients. I believe it is a contract. I'll have the client resend the file zipping it first. Thanks for your reply

[Bernard N]

1. Download PDF-XChange-Viewer
http://download.cnet.com/PDF-XChange-Viewer/3000-10743_4-10598377.html

2. Open the damaged file in PDF-XChange-Viewer.

3. Save the file with .pdf extension.

4. You should now be able to open the newly saved file in Acrobat.