If you have a machine with the problem, do this:
1) Open the connection
2) Click Properties
3) On the Options tab, make sure that "Include Windows logon domain" is

And see if that does it for you.

This posting is provided AS IS with no warranties, and confers no rights.

"M.a.R" <jmarengerSPAMSUXchartermi.net> wrote in message
> I work for an ISP and I have seen this problem twice. So far the solution
> has evaded me. When the user dials up their username/password is
> After looking it our RADIUS logs, it shows that it's because their
> is wrong. It appears as /lbarron instead of lbarron like it should be. I
> have even had one such machine on the bench here and ensured that the
> is NOT typed into the username field. The only thing I've been able to do
> so far is to change their username to /lbarron to work around the problem.
> Any suggestions/solutions would be greatly appreciated. Thank you.
> -Josh