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Did anyone else get the "Dear Valued Quark Customer" Letter - Adobe Indesign Windows

Well looks like Quark has changed it's tune. A coupon for $250.00 off, a notice that Fred has stepped down as CEO and that it's all better now come back please! I just laughed and finished up another brochure in InDesign CS!...

  1. #1

    Default Did anyone else get the "Dear Valued Quark Customer" Letter

    Well looks like Quark has changed it's tune. A coupon for $250.00 off, a notice that Fred has stepped down as CEO and that it's all better now come back please!

    I just laughed and finished up another brochure in InDesign CS!
    Christine_Krof_Shock@adobeforums.com Guest

  2. #2

    Default Re: Did anyone else get the "Dear Valued Quark Customer" Letter

    Yes. Even if they were giving it away free, there would be no reason to downgrade to Quark.
    Amy_Stewart@adobeforums.com Guest

  3. #3

    Default Re: Did anyone else get the "Dear Valued Quark Customer" Letter

    Yes, one showed up here too. I actually e-mailed Quark to explain that since the letter was sent to a "...Valued Quark Customer", they obviously had the wrong address, and that they should take me off their mailing list.
    RSD_O_Connor@adobeforums.com Guest

  4. #4

    Default Re: Did anyone else get the "Dear Valued Quark Customer" Letter

    Not the least bit interested at any price UNLESS Quark:

    1) Ends their ridiculous one-seat activation scheme.

    2) Corrects all the bugginess we've heard (in non-Quark-sponsored forums) exists in Quark 6.x.

    3) Fixes Quark 6 to back-save to version 4.11. With so many NOT upgrading to 6, this is essential; otherwise you wind up with software that is incompatible with much of the Quark user base.

    4) Re-hires knowledgeable Tech experts who can communicate in English and actually be helpful, not simply read from a computer screen in a call center as if they were taking orders for ginzu knives.

    5) Puts their once-helpful user-to-user websites back up.
    Skyline@adobeforums.com Guest

  5. #5

    Default Re: Did anyone else get the "Dear Valued Quark Customer" Letter

    Value THIS!
    Gabriel_Ayala@adobeforums.com Guest

  6. #6

    Default Re: Did anyone else get the "Dear Valued Quark Customer" Letter


    >4) Re-hires knowledgeable Tech experts who can communicate in English
    and actually be helpful, not simply read from a computer screen in a call
    center as if they were taking orders for ginzu knives.




    LOL!
    Scott_McCullough@adobeforums.com Guest

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