Distiller 6.0.2 Crashing On Multiple Files??

[Tyler_Bouthillier@adobeforums.com]

I recently upgraded to a 2.0GHz G5 with 1GB of ram. Since I reinstalled Creative Suite, Distiller will only produce one PDF file at a time, without having to quit the program (or it simply crashing).

If I drag multiple postscript files onto Distiller, the first one will distill just fine, but then it will crash without producing a second. I experience the same anomaly when dragging them one at a time. The first will be OK, and the second will either crash, or generate a log simply stating "PDF file cannot be created".

Any suggestions? It was working just fine on my Dual 800 G4 (same OS - 10.3.5)...

[Jon_Bessant@adobeforums.com]

Please post the exact log from Distiller .....

Jon

[Tyler_Bouthillier@adobeforums.com]

Alright. I created a postscript file from PageMaker 6.5, and the first time I used Distiller, it created the PDF fine.

Then I threw away the PDF, and tried to distill the SAME postscript file a second time. It came back with this:

%%[ Error: Times-Roman not found. Font cannot be embedded. ]%%
%%[ Error: invalidfont; OffendingCommand: findfont; ErrorInfo: TblDirOffset --nostringval-- ]%%

Stack:
/Font
(Times-Roman)
0
[-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null-]
[-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null-]
[-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null- -null- -null- -null- -null-
-null- -null- -null- -null- -null- -null-]
false

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

That's more of an error than I was getting before, but it still doesn't make sense considering the same file works the first time - but never the second. I hope this helps some...

[Tyler_Bouthillier@adobeforums.com]

And now I'm getting this (which was apparently the original error message):

%%[ Error: ioerror; OffendingCommand: pdfmark ]%%

Stack:
[{DocInfo} -dict-]
-dict-
[{DocInfo} -dictWarning: Log file could not be created.
-]
-mark-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 0 seconds (00:00:00)
* *** End of Job ****

....and the log file simply stated:

%%[ Warning: PostScript error. No PDF file produced. ] %%

[Jon_Bessant@adobeforums.com]

Norton Anti-Virus for sure ... disable the AUTOPROTECT option and then
try again ....

Jon

[Tyler_Bouthillier@adobeforums.com]

I don't have any Norton products (or any antivirus, for that matter) installed. I have a feeling it has something to do with the multiprocessor G5...

[Jon_Bessant@adobeforums.com]

Well ... have you searched your hard drive? I would be brave enough to
place 2 virtual pints of beer on this ;-)

Jon

[Tyler_Bouthillier@adobeforums.com]

Pints are on the way... virtual 3-day express saver!!

After searching, I had an old Norton Utilities 7.0 installer archived away - as well as a DOS copy of Norton Commander from an ancient Lantastic accounting backup. But no NAV. Anyway - I moved the files to a network drive, and trashed them from my local drive. Problem SOLVED!!

I guess the problem isn't just limited to AntiVirus, but any Norton program?

What's really odd, though, is I copied them back to their original locations on my local drive afterwards. However, the problem did not return...

Oh well - THANKS AGAIN!! ;-)