Distiller crashing on start-up

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  1. #1

    Default Distiller crashing on start-up

    Distiller just started crashing upon start-up. It gets to updating font information and that's where it crashes every time. I did just install a 3rd party font management program (Linotype Font Explorer X). I suspect that has something to do with it, but I don't know what. I can no longer create pdf's from Microsoft Word or Excel.
    I am running OSX 10.4.11 with Acrobat Pro 8.
    Here is part of the message in the report Distiller is creating on the crash:

    Date/Time: 2008-10-17 13:41:38.156 -0700
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4

    Command: Distiller
    Path: /Applications/Adobe Acrobat 8 Professional/Acrobat Distiller.app/Contents/MacOS/Distiller
    Parent: WindowServer [56]

    Version: 8.1.2 (8.1.2)

    PID: 1079
    Thread: 3

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0xf0102f50

    Thread 3 Crashed:
    0 com.adobe.DistillerLib 0x01b28b14 CheckPSResourceTime + 4116
    1 com.adobe.DistillerLib 0x01b28c34 CheckPSResourceTime + 4404
    2 com.adobe.DistillerLib 0x01b28c34 CheckPSResourceTime + 4404
    3 com.adobe.DistillerLib 0x01b28c34 CheckPSResourceTime + 4404

    Hopefully someone out there has a clue about this.
    Thanks,
    Cat
    Cat_Spradlin@adobeforums.com Guest

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  3. #2

    Default Re: Distiller crashing on start-up

    The problem could be the font manager, but is more likely a corrupt font.

    Mike
    Michael Kazlow Guest

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